The
Field CTO,
Manufacturing
is
an industry-facing technical leader who will bridge engineering,
process automation, and
real-world customer challenges
across critical industry, including pharmaceutical, medical device, life sciences, oil and gas, chemical, food, and discreet manufacturing verticals. This individual will act as the
trusted technical advisor and innovation leader
for IGEL’s largest and most strategic customers, including those in highly regulated production environments. They will help shape IGEL’s product strategy for GxP/regulated manufacturing, drive OT-friendly solution designs, and collaborate with OEM ecosystem partners (Siemens, Honeywell, Rockwell Automation, FactoryTalk, etc.) to ensure IGEL is the platform of choice for secure industrial endpoints. They will also support global customers such as
Roche, Boehringer Ingelheim, Novartis, and other major pharma manufacturers
.
Due to compliance and tax reporting reasons, this position is open to candidates living in the following states: AR, AZ, CA, CT, DC, DE, FL, GA, IA, IL, IN, MA, MD, MI, MO, NC, NJ, NY, OH, OR, PA, TX, UT, SC, VA, WA, and WI
KEY RESPONSIBILITIES
Customer-Facing Strategy & Thought Leadership
Serve as the senior technical executive and advisor for strategic customers
Translate customer goals (e.g., IT/OT convergence, cyber resilience, regulatory compliance, Zero Trust initiatives) into meaningful solution architectures
Industry Architecture Leadership
Develop validated architectures for manufacturing and automation environments
Architect secure end-to-end solutions using the IGEL stack (UMS, Application Portal, IGEL OS) integrated with OEM and ISV partners
Ecosystem & OEM Integration
Influence joint roadmaps to ensure IGEL endpoints support the latest industrial workloads and security models
Influence product direction and ecosystem partnerships
Support PoCs and pilot deployments within GxP or regulated environments; ensure alignment with 21 CFR Part 11 / Annex 11 expectations
Product Feedback & Innovation
Act as the “voice of the customer” for IGEL engineering and product teams—informing features, compliance needs, and automation-related requirements
Identify gaps, propose enhancements, and work cross-functionally to refine IGEL’s Life Sciences & Manufacturing solutions
Contribute to reference architectures, whitepapers, and validated design guides for regulated manufacturing environments
Cybersecurity & Compliance Leadership
Guide customers on securing the industrial edge using:
Zero Trust principles
Least privilege access
Endpoint attestation
Secure supply chain requirements
Partner with customer cybersecurity teams to demonstrate risk reduction and operational resilience
QUALIFICATIONS
• 8–12+ years in industrial automation, process engineering, or manufacturing IT/OT within pharma, biotech, food, or medical devices
• Strong knowledge of
HMI/SCADA
,
MES
,
historians
, and industrial software ecosystems
• Strong network within pharma, biotech, food production, or industrial automation ecosystems
• Understanding of
GxP
,
21 CFR Part 11
,
Annex 11
, and regulated manufacturing validation processes
• Experience supporting or integrating with OEM platforms (e.g., Siemens, Rockwell FactoryTalk, Honeywell) across IT and OT networks
• Knowledge of cybersecurity standards (Zero Trust, NIST 800-82, ISA/IEC 62443)
• Strong knowledge of edge compute and OT network architectures
• Executive-level communication skills and comfort presenting to senior technical and business stakeholders
• Ability to simplify complex technical concepts for non-technical stakeholders
• Strong customer orientation with experience in advisory, pre-sales engineering, or field CTO roles
• Ability to travel
PREFERRED QUALIFICATIONS
• Experience with IGEL, thin/secure OS, or endpoint management platforms and designing endpoint solutions
• Background in solution architecture for regulated industries or industrial control systems
• Existing network among pharmaceutical OT/automation leaders at companies like Roche, Boehringer Ingelheim, Novartis, or J&J
• Involvement in industry groups, such as ISPE, BioPhorum, or ISA
• Engineering or technical degree (mechanical, electrical, automation, computer science, or related)
WE OFFER:
Health, dental, vision, and prescription benefits (employee premiums covered by IGEL)
11 company-paid holidays per year
15-20 days of PTO per year (Starting Jan 1st 2025, 18 days in year 1, 20 days starting in year 2 and 22 days after 5 years of service)
Sick time of 10 days per year, with rollover of unused days
401(k) plan with 100% company match, up to $5,000 per year
Paid maternity and paternity leave
Monthly home office allowance
Remote working opportunities and flexible working times, so you can combine your demanding work with your personal goals
Employee Assistance Program (EAP) and Financial Wellness tool
Company-paid life insurance policy, long-term disability (LTD), and short-term disability (STD) coverage
Wellbeing apps, including Rightway, Headspace and Wellhub
Training and development opportunities to advance your career
President’s Club for the highest performing salespeople and overachievers
An amazing culture powered by a workplace run on trust, empowerment, and feedback with a positive, inspiring working atmosphere
A highly motivated team that is already looking forward to your support in developing strategies and achieving common goals, together with you!
IGEL is an equal opportunity employer and makes employment decisions on the basis of merit. We want the best available person in every job. Our policy prohibits unlawful discrimination based on color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other consideration made unlawful by federal, state or local laws.
Additional information:
Please click here to access
the information according to art. 13 data protection regulation (DSGVO) for applicants