Expert CRM (all genders)

Field of Work: Marketing & Sales Location: Legal Entity: KWS SAAT SE & Co. KGaA Contract Type: Regular Is Full Time?: Onsite/ Remote: Hybrid Working Within Country Job ID: 16536 Drive Global Digital Commerce & CRM Excellence as our Expert CRM (all genders) at KWS SAAT SE & Co.KGaA . Own international platform projects - develop and implement digital commerce solutions. Translate customer needs into scalable solutions and collaborate with global stakeholders to shape the future of B2B commerce. This is an exciting, permanent and full-time job-opening at our HQ in Einbeck, Lower Saxony. Your tasks: Be the central project manager and coordinate the interface between sales, marketing, CRM, IT, and external partners Translate business, sales, and customer needs into scalable digital commerce capabilities Act as product owner and ensure scalability, performance, security, and reliability of the B2B commerce platforms and customer portals Gather, structure, and document business requirements and user stories (e.g. account‑based pricing, reordering, quotes) Balance standard platform capabilities with custom development needs Prioritize features and enhancements based on business value, customer impact, and technical feasibility Own the backlog and ensure alignment between business stakeholders and development teams and ensure timely delivery of features within scope, quality, and budget Coordinate testing, user acceptance, and go‑live activities Your profile: Academic degree with a major in marketing or economics Several years of professional experience in the usage of CRM platforms and managing customer data Business Process Knowledge: strong ability to analyze and optimize workflows Communication & Collaboration: great stakeholder management skills at all levels and able to collaborate well across departments Problem-Solving: excellent analytical skills to identify, troubleshoot, and resolve challenges Committed and enthusiastic team player with a strong interest in CRM innovation and industry-leading benchmarks Motivated; independent way of working, hands-on mentality and the ability to think in multilayers Salesforce Expertise is an asset – in particular hands-on experience with Sales Cloud or Commerce Cloud with proficiency in Salesforce configuration and reporting tools Fluency in English; additional languages are an advantage Our Offer: An exceptionally interesting and varied job in an international environment with the opportunity to contribute to innovative ideas Working in an international, highly motivated, and dynamic team Flexible working hours with the possibility of mobile working As a family-run company, we live by the values of team spirit, closeness and trust, independence and vision - a culture that is also lived out in practice, e.g. through an open and friendly working atmosphere Following the motto: "Make yourself grow!" we promote individual professional and personal development We create the appropriate framework conditions for you: capital-forming benefits, Christmas and holiday pay, childcare allowance, JobRad We look forward to receiving your online application. Please enable JavaScript Screen readers cannot read the following searchable map. Follow this link to reach our Job Search page to search for available jobs in a more accessible format. About KWS KWS is one of the world’s leading plant breeding companies. Nearly 5,000 employees in more than 70 countries generated net sales of around €1.68 billion in the fiscal year 2023/2024. A company with a tradition of family ownership, KWS has operated independently for almost 170 years. It focuses on plant breeding and the production and sale of seed for sugarbeet, corn, cereals, vegetables, oilseed rape and sunflower. KWS uses leading-edge plant breeding methods to continuously improve yield for farmers and plants’ resistance to diseases, pests and abiotic stress. To that end, the company invested more than €300 million last fiscal year in research and development. For more information: www.kws.com/career . Follow us on LinkedIn® at https://linkedin.com/company/kwsgroup/ . Our data privacy policy for candidates is available on www.kws.com/dataprotection . Please select the country where the job you applied for is posted in and, if applicable, the specific business unit. Job Segment: CRM, Technology