Executive Assistant to the Clinical Director

About Us Founded in 2012 by Franchesca Van Buren, Esq. , Insight Therapy Solutions is a leading telehealth provider delivering high-quality, accessible mental health care across the United States. We offer secure online therapy sessions for individuals, couples, and families, empowering clients to receive care wherever they are. Our mission is to break barriers to mental health support through compassion, inclusivity, and innovation. We are proud to serve diverse communities with licensed clinicians who specialize in evidence-based, client-centered care. At Insight, we believe that healing begins with connection, within ourselves, within our team, and with the people we serve. Together, we’re redefining what it means to care in the digital age. Job Description This is a remote position. Company Overview: Insight Therapy Solutions is a remote telehealth organization dedicated to expanding access to mental health services. Our team collaborates across departments to support clinicians and ensure that clients receive well-coordinated care. Why Join Us: 100% remote – work from home Opportunity to work closely with senior leadership Collaborative and mission-driven team environment Opportunity to contribute to the operational structure that supports clinical services Perks & Benefits: Paid Time Off (PTO) Paid U.S. holidays Paid birthday leave Monthly health stipend Position Overview: The Executive Assistant to the Clinical Director provides high-level administrative and coordination support to ensure the smooth functioning of clinical operations. This role helps the Clinical Director stay focused on strategic priorities by organizing workflows, coordinating communication across departments, and maintaining clear documentation of key activities. Working closely with teams such as Front Desk, Marketing, Clinical HR, Credentialing, Billing, and Finance, the Executive Assistant helps keep information flowing efficiently while ensuring that operational updates, meeting outcomes, and internal initiatives remain well organized. This position requires strong judgment, discretion when handling sensitive information, and the ability to manage multiple priorities in a remote environment. Key Responsibilities: Executive & Administrative Support: Manage the Clinical Director’s calendar, including scheduling clinical, operational, and cross-departmental meetings. Coordinate meeting logistics, prepare agendas, and ensure the Clinical Director has the relevant materials in advance. Support daily administrative needs so the Clinical Director can focus on leadership priorities and operational oversight. Help organize tasks, deadlines, and follow-ups to maintain a structured workflow. Communication & Coordination: Monitor incoming communications for the Clinical Director and ensure messages are addressed or routed appropriately. Act as a coordination point between the Clinical Director and teams such as Front Desk, Marketing, Clinical HR, Credentialing, Billing, and Finance. Track requests, decisions, and action items to ensure timely follow-through. Help maintain clear communication across departments when initiatives involve multiple teams. Meetings, Documentation & Reporting: Attend meetings when requested to capture key discussions, decisions, and assigned tasks. Prepare and distribute meeting minutes while maintaining organized records for future reference. Gather regular operational updates from internal teams and compile summaries for the Clinical Director. Maintain structured documentation that supports transparency and accountability across projects. Operational Support & Research: Conduct research on tools, platforms, or resources that could support clinical operations or improve internal processes. Assist with tracking internal initiatives and cross-departmental projects. Help monitor the progress of ongoing operational priorities and flag potential delays or issues when needed. What We’re Looking For: Required: 2 years of experience in an Executive Assistant, Operations Coordinator, or similar administrative support role. Experience supporting senior leadership, department heads, or operational leadership . Strong organizational skills with the ability to manage multiple priorities and deadlines. Excellent written and verbal communication in English. Ability to handle sensitive information with professionalism and discretion. Strong documentation and note-taking skills. Comfortable working in a fully remote environment with distributed teams. Preferred: Experience supporting healthcare, telehealth, or clinical operations. Familiarity with tools such as Google Workspace, Zoom, AI Tools, and project management platforms Experience coordinating cross-departmental projects or operational reporting. Key Competencies: Organization and attention to detail Clear communication and follow-through Initiative and problem-solving Professional discretion Adaptability in a fast-moving environment Work Environment: Insight Therapy Solutions operates as a remote telehealth organization serving clients across multiple locations. Team members collaborate virtually across departments and time zones. The Executive Assistant plays a key role in maintaining structure and clarity in this distributed work environment.