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Swooped is a Talent Platform (not a staffing agency). We are not the employer for this role and do not make hiring decisions. Clicking "Apply" takes you to Swooped to review the role and hiring company details. About the Opportunity The organization is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. The company is pioneering a new era of security, AI-powered since 2016 and market-leading since day one. The organization's HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. The company helps organizations understand, measure, and reduce human risk across their entire workforce, defending against deepfakes and emerging AI-powered threats. The organization believes that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective; it requires protecting people, data, and the planet. The company is seeking a high-velocity, operationally minded Executive Assistant to support three (3) global Customer Success Senior Vice Presidents (SVPs). In a fast-paced SaaS environment, this position operates as a dynamic hybrid of executive execution, project coordination, and junior chief-of-staff level of support. The ideal candidate is a proactive go-getter who excels at keeping "all the balls in the air." This role will act as a critical tracking mechanism and operational sounding board for leadership, ensuring seamless execution across the global Customer Success ecosystem. While mastery of baseline administrative tasks is essential, the real impact will come from the ability to drive follow-through, think creatively, and manage complex cross-functional deliverables. Key Responsibilities Project Coordination: Act as the central tracking hub for the SVPs; driving follow-up and follow-through on key initiatives, managing deadlines, and ensuring team accountability. Documentation & Enablement: Assist the SVPs in building out internal customer success initiatives, organizing project frameworks, and creating/maintaining internal documentation and playbooks for the broader CSM organization. Calendar Management: Seamlessly manage and optimize complex, fluctuating calendars across multiple time zones for 3 global SVPs, treating schedule alignment as a baseline efficiency standard. Event & Onsite Coordination: Own the logistics for internal and external leadership events, including coordinating venue setups, managing guest invitations, organizing catering/meals, and overseeing badging/security requirements for executive onsites and offsites. Executive Assets: Prepare basic presentations, review reporting layouts, and organize documentation for critical executive alignment sessions. Travel & Expenses: Coordinate comprehensive global travel itineraries and process monthly expense reports accurately and efficiently. Operational Support: Serve as a reliable sounding board to leadership, helping prioritize incoming requests and filtering high-velocity operational noise. Required Qualifications Experience: 2+ years of experience supporting global technology/SaaS executives in a fast-paced environment, with a proven track record of handling project coordination or administrative workflows for multiple leaders. SaaS Savvy & Fast-Paced: Thrives in a high-velocity environment, is incredibly quick on their feet, and adjusts seamlessly to shifting priorities. Operationally Minded: Understands the importance of meetings and can intuitively connect the dots between tasks and business goals. Proactive Go-Getter: Thinks creatively, anticipates leadership needs before they arise, and possesses the grit to track down answers independently. Communication Skills: Exceptional professional polish, diplomacy, and clarity required to interface with global executives and cross-functional teams. Technical Skills: Highly proficient in G Suite/MS Office, with a strong aptitude for picking up internal SaaS collaboration, tracking, and dashboard tools quickly. Education: Associate’s Degree preferred; or equivalent practical experience. Additional Information This role is 100% remote. The base pay for this position ranges from $80,000 - $85,000. The hiring company is an equal opportunity employer committed to building a diverse and inclusive team. Our Fantastic Benefits The company offers company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses – all in a modern, high-tech, and fun work environment. An applicant assessment and background check may be part of the hiring procedure. Individuals seeking employment are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit the careers section of the company website for accommodation requests. No recruitment agencies, please.