Event Technology Specialist

About Us: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. Headquartered in Chicago, with locations in 60+ countries across the world, BCD M&E’s team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table. While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. See what life is about at BCD M&E at bcdme.com/careers About the role: We are looking for an Event Technology Specialist to lead the end-to-end delivery of event technology solutions, primarily for pharmaceutical clients. Working within our scalable event technology team, this role combines hands-on platform expertise with strong client partnership and ownership of complex event deliveries. You will support in-person, hybrid and virtual events, while also helping to improve our tools, processes and ways of working. This is an exciting opportunity to work on high-profile, global pharmaceutical events and take ownership of complex event technology deliveries. You will be part of a specialist, collaborative technology team, with the chance to influence how technology is used and developed across the business. The role offers exposure to a wide range of clients, event formats and platforms, within a fast-growing environment that supports learning, development and continuous improvement. As an Event Technology Specialist , you will: Lead end-to-end delivery of event technology solutions across multiple client projects, primarily within the pharmaceutical sector. Manage the full event technology lifecycle, including pre-event build, live event delivery, and post-event reporting. Build and deliver event technology solutions such as registration websites, registration journeys, event apps, and webinar platforms using client or BCD systems. Act as the main technology contact for clients, ensuring solutions are delivered to a high standard of quality, accuracy, and reliability. Support complex or bespoke technology builds in collaboration with the Senior Event Technology Manager and provide onsite support when required. Work closely with account managers, operations teams, and wider BCD teams to deliver solutions aligned with client objectives and support new client onboarding. Serve as a subject matter expert in core event technology platforms, primarily Cvent, while contributing to proposals, presentations, training, and solution development. Drive continuous improvement by reviewing project outcomes, tracking engagement metrics, improving templates and processes, supporting R&D, and staying current with industry and platform updates. You’re good at: Communicating clearly and effectively, with strong organisation and interpersonal skills. Building confident relationships with both clients and internal stakeholders. Paying close attention to detail and solving problems in a practical, solutions-focused way. Managing multiple projects and priorities in a fast-paced environment. Using data and insight to support decision-making and improve outcomes. Presenting information clearly and delivering training with confidence. Learning new technologies quickly, with a curious, proactive approach. You might also have: Experience in pharmaceutical meetings is an advantage Bachelor’s degree You should know: This is a UK Remote role Our standard working hours are 09.00 - 17.30 with an hour break You must have the right to work in the UK How to apply: Click apply now to be considered THE PERKS Flexible Working We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best. Room to Grow Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow. Everyone has a voice We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected. Make your move The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move. We’ve got you covered Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program. We’re positive. You’ll love it. It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways. #LI-MB1 #LI-EM1 #LI-LZ1 #LI-KW1 #LI-Remote #LI-Hybrid #LI-Onsite