We are proud to be the
only 100% union-labeled supplemental benefits provider in the world
, serving as the trusted partner to over
40,000 labor unions and associations
across North America and internationally. For more than
six decades
, our mission has been simple yet powerful — to
protect working families
by providing them with the
supplemental and permanent benefits
they need to secure their financial future. Our team helps ensure that union members — including teachers, healthcare professionals, firefighters, veterans, and other essential workers — receive the coverage they deserve when workplace benefits are reduced, lost, or unavailable.
At the core of our success is a commitment to integrity, transparency, and service. We believe in building careers that empower people to make a lasting difference. Every team member plays a vital role in helping families understand their benefit options and guiding them toward greater peace of mind. We provide full training, mentorship, and growth opportunities, creating an environment where motivated individuals can achieve long-term success and advance into leadership roles.
What You’ll Do
This position is designed for individuals who enjoy helping others, thrive in a fast-paced virtual environment, and want to develop meaningful professional skills.
Your daily responsibilities will include:
Managing
inbound and outbound calls
to union members who have requested benefit information
Scheduling and conducting virtual appointments
using platforms such as Zoom
Delivering informative and engaging
presentations
to help families understand their coverage options
Utilizing
basic computer programs
to maintain client records and submit applications
Completing the
necessary paperwork and quality control checks
to ensure accuracy and compliance
Participating in
leadership and professional development training
to build management and mentorship skills
Collaborating with team members and leaders to meet daily, weekly, and monthly performance goals
You’ll be supported every step of the way by experienced mentors and managers who are invested in your personal and professional growth.
Qualifications
We’re looking for individuals who are:
Strong communicators with excellent interpersonal and listening skills
Energetic, positive, and enthusiastic about helping others
Able to build trust and rapport with clients quickly and professionally
Detail-oriented and organized, with strong follow-through habits
Comfortable working independently in a
remote environment
Team-oriented and motivated by growth and leadership opportunities
Experienced in customer service or sales (preferred but not required)
Legally authorized to work in the United States or Canada
What We Offer
We believe that when our team members succeed, our clients succeed. That’s why we provide one of the most
competitive compensation and benefits packages
in the industry.
Full benefits package
after training and onboarding
100% remote position
— work from anywhere with a reliable internet connection
Flexible work schedule
to maintain work-life balance
Comprehensive training program
— no prior experience required
Fast-track advancement
opportunities for top performers
Annual
all-expenses-paid incentive trips
to destinations such as the Bahamas, Cancun, and Las Vegas for qualifying team members
Supportive, inclusive, and mission-driven team culture