As a fast growing Fintech in the LATAM region, we are looking for a highly capable Manager/Lead, Internal Controls to lead the design and build of our control environment across the company. This role is ideal for someone who is both strategic and hands-on: a builder who can independently assess processes, map risks, design pragmatic controls, develop SOPs, and drive cross-functional adoption in a fast-moving environment.
This person will play a critical role in helping the company mature its operating model by reducing operational risk, improving consistency and accountability, and ensuring scalable controls are embedded into day-to-day execution. The right candidate will know how to influence stakeholders across functions, move fluidly from ambiguity to structure, and build fit-for-purpose controls without creating unnecessary bureaucracy.
Key Responsibilities
Lead the design and build of the company’s enterprise control framework across key business and operational processes
Assess existing workflows and identify control gaps, failure points, manual dependencies, and areas of elevated operational risk
Map end-to-end processes and translate them into clear, scalable control points and operating procedures
Design preventive, detective, and monitoring controls that are practical, auditable, and aligned with business realities
Develop and formalize SOPs, control documentation, ownership structures, escalation paths, and remediation processes
Partner across Risk, Product, Operations, Finance, Compliance, Technology, and Data teams to embed controls into daily operations and system workflows
Drive control implementation from concept through rollout, including stakeholder alignment, documentation, training, and follow-up
Establish governance around control execution, issue tracking, remediation, and evidence retention
Bring structure and discipline to how control failures are identified, escalated, root-caused, remediated, and closed
Apply a strong understanding of risk and control principles, including COSO-based thinking, to create a coherent and scalable controls environment
Operate independently with high ownership in an environment that is still building maturity, process discipline, and organizational muscle
Support management readiness for internal audit, external review, board-level discussions, or broader control maturity initiatives as needed