About Clootrack:
Clootrack is an AI Super Agent that drives business outcomes from the voice of the customer. We work with multiple global enterprises to transform unstructured customer feedback into actions.
Role Overview:
We are seeking a high-performing Enterprise Account Executive to drive strategic growth across large enterprise accounts. The ideal candidate will have a proven track record of selling complex, solution-based offerings—particularly within the Customer Experience (CX) space—to Senior management in enterprises.
This role requires a consultative seller who understands Voice of the Customer (VoC), customer journey analytics, and experience management platforms, and can articulate measurable business impact.
Key Responsibilities:
Own the full enterprise sales cycle from prospecting to close
Identify, engage, and develop relationships with C-level and senior decision-makers
Sell complex CX and customer experience management solutions to enterprise
organizations
Develop and execute account strategies to expand footprint within target accounts
Drive new logo acquisition and manage strategic account growth
Conduct discovery sessions to uncover customer pain points related to CX, VoC, customer
journey, retention, and loyalty
Collaborate cross-functionally with marketing, pre-sales, product, and customer success
teams
Build and manage a strong pipeline and maintain accurate forecasting
Negotiate contracts and close high-value enterprise deals
Key Requirement (Must Have):
Proven experience selling solutions in the Customer Experience (CX) space
Examples include experience selling platforms such as:
Qualtrics
Medallia
Adobe Experience Cloud
SurveyMonkey Enterprise
Zendesk
Or other solutions focused on:
Voice of the Customer (VoC)
Customer Journey Analytics
Experience Management (XM)
Customer Feedback Platforms
NPS & Sentiment Analytics
Contact Center & CX analytics tools
Required Qualifications:
5–10+ years of enterprise sales experience in SaaS or technology solutions
Demonstrated success selling into large enterprise accounts (ACV $100K+)
Strong understanding of CX strategy, customer journey mapping, and VoC programs
Experience selling to CMOs, Chief Customer Officers, Heads of CX, Digital, or Contact
Center leaders
Proven ability to navigate complex, multi-stakeholder sales cycles
Consistent history of exceeding quota
Preferred Qualifications:
Experience selling subscription-based SaaS platforms
Familiarity with enterprise procurement processes
Strong executive presentation and storytelling skills
Key Competencies:
Strategic thinking
Consultative selling
Executive presence
Strong negotiation skills
Pipeline discipline & forecasting accuracy
Cross-functional collaboration
What Success Looks Like in This Role:
Consistently exceeds enterprise revenue targets
Builds long-term strategic partnerships with key accounts
Demonstrates strong industry credibility in the CX domain
Drives measurable customer business outcomes through CX transformation initiatives
Benefits:
On-Target Earnings (OTE): $150K–$250K
Comprehensive health insurance, 401(k)
Home Office reimbursement
10 paid leaves