Employer Engagement Officer

Employment Engagement Officer €29,835.00 per annum Dublin – Hybrid 1 day remote working per week Monday to Friday - 09:00 - 17:30, with occasional out-of-office hours required. As an Employment Engagement Officer, you will engage with small, medium and large national and international employers, agencies and colleges to source suitable/sustainable vacancies/placements for individuals and groups of international students. Key Responsibilities: To be innovative in thinking and create employer solutions that fit with Twin’s operational needs to ensure our partners, employers, students and agents are treated with professionalism at all times. Regularly monitor each student on work placements to ensure client/company satisfaction and produce regular reports. Maintain and develop relationships with agents, advising them of individual student progress, new business developments, special offers, etc and providing them with regular progress updates on their students. Conduct professional inductions with all new students/groups/staff on the first day of the course and provide details of placements to include: company information sheets, interview details and social events planned Manage the operations of each group throughout the duration of their stay. This includes working with the operations team to ensure all additional services are booked, such as airport transfers, excursions and entrances, for example. Manage the emergency phone on a rota basis every 5-6 weeks and deal accordingly with any issues that may arise. Oversee the upkeep of computerised records for all placement trainees, including the department database Build and maintain excellent working relationships with employers to ensure repeat and sustainable business, and Twin is a “partner of choice” for all employer services needs Essential Knowledge & Experience Applicants must be at least 18 years old with the necessary maturity to undertake responsibility for groups of students aged between 16 and 19 years old. Experience working in a fast-paced and high-pressure environment. Experience working as part of a team. University graduate or completed apprenticeship Desirable IT literate Desirable Knowledge of the Irish business eco system Significant proven experience of developing and maintaining commercial employer relationships Telesales experience, preferably within a recruitment or service industry A proven track record of working with targets within a B2B sales environment and meeting deadlines 2nd European language Fluent English language skills, both spoken and written Experience of working to set targets/KPIs Experience in maintaining relationships with different publics Twin Group is an award-winning provider of education, travel, work experience, accommodation, apprenticeships and employment services. We offer a diverse number of life-enhancing services to our clients, and every member of our team is essential in achieving this. Benefits: 28 days of annual leave + your birthday off, Employee Assistance Programme, Career development opportunities, a dynamic and supportive working environment, plus more. The successful candidate must be able to work in Ireland. Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself. All gaps in CVs must be explained satisfactorily. Proof of identity and qualifications will be required. Successful candidates will be required to complete a one-hour on-line safeguarding training prior to commencing employment. We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. Disability Confident Employer Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme. If you are invited to interview, please advise the recruitment administrator what adjustment you would require at the interview in as much detail as possible to enable arrangements to be put into place. We ask all applicants if they want to be considered under this scheme.  By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way – including any reasonable adjustments you may need if you are employed.