Ecommerce Operations Associate - (LATAM based - remote)

About the Role
We're hiring an Ecommerce Operations Associate to be the right hand to the Brand Manager of Scotch Porter, one of Pathfinder's portfolio brands. This is a heavily operations-focused role: you'll own the systems, reporting, inventory planning, and cross-channel coordination that keep the brand running smoothly day to day across DTC and Amazon.

Think of this as the number two seat on a small, fast-moving brand team. Your job is to keep things tight, free up the Brand Manager's time for high-leverage decisions, and take real ownership of your work rather than waiting to be told what to do.

What You'll Do

Operations and Inventory

• Own inventory tracking, demand planning, and reorder cadence across DTC and Amazon
• Coordinate with suppliers, co-packers, and 3PLs to keep stock flowing and SKUs healthy
• Maintain daily and weekly reports on sales, performance, and forecasts
• Flag risks early and keep the Brand Manager informed

Project Management

• Own task management and keep internal coordination tight
• Help plan and execute product launches, campaigns, and marketing initiatives
• Make sure nothing falls through the cracks

Amazon

• Manage day-to-day Seller Central / Vendor Central operations including listings, inventory, and case management.
• Monitor Buy Box, listing health, reviews, and account performance metrics
• Support advertising operations, promotions, and FBA inbound planning

Marketing Support

• Coordinate influencer partnerships and brand collaborations
• Draft social media posts, email content, and creative briefs
• QA landing pages, ads, and website updates

Who You Are

You're hardworking, entrepreneurial, and hungry to learn. You've probably tinkered with e-commerce yourself, maybe tried to start something on the side, maybe sold on Shopify or Amazon, maybe helped run someone else's brand. You don't need a decade of experience, but you need to have gotten your hands dirty and understand how online brands actually operate. You're organized, proactive, and you take pride in your work. You don't wait to be told what to do. You see what needs to happen and you make it happen. Above all, you're the kind of person who wants to grow into running a brand yourself one day. This role is built for that path.

• Direct experience in operations, supply chain, or logistics, ideally at a consumer brand, 3PL, or manufacturer (3+ direct years)
• Hands-on inventory tracking experience: reorder points, lead times, safety stock, sell-through, SKU-level health
• Demand planning chops: building forecasts, sizing POs, balancing stock across DTC and retail channels
• Vendor management experience coordinating with suppliers, co-packers, 3PLs, or freight forwarders
• Comfort with the systems that run ops: inventory management platforms (Cin7, NetSuite, or similar), 3PL portals, Amazon Seller Central, Shopify, and heavy spreadsheet work
• Strong written and verbal communication in English
• Extremely organized, detail-oriented, and self-directed
• Comfortable working independently and asynchronously in a remote environment
• Smart, coachable, and eager to grow fast
  

• A real seat at the table. You won't be fetching coffee or filling out spreadsheets for someone who ignores you. You'll be the number two on a real brand, with work that matters and visibility that comes with it.
• A path to Brand Manager. We promote from within. The people who excel in this role become Brand Managers, which means full P&L ownership and a seat in the brand CEO chair. That's not a distant dream here, it's the plan.
• Learn by doing. You'll get broad, hands-on exposure to how consumer brands are built and scaled, without the fluff. Real operators, real decisions, real growth.
• Grow with a platform that's just getting started. Pathfinder is early and moving fast. The people who join now will have opportunities that won't exist once we're bigger.