About Us SLQ Global is a fast-growing digital native marketing and distribution consumer goods company, dedicated to managing and empowering brands that resonate with the diverse needs and desires of consumers in the markets we operate in. Based in the global trading hub we call Dubai, we leverage our deep understanding of the diverse regional market and our strong network of partners to deliver outstanding results. Our focus is on providing customers & consumers with a wide range of high-quality, innovative products and services that enhance their lives. Job Description Job Overview: As our eCommerce & Marketing Associate, you will be the engine behind our online brand presence. You will manage the day-to-day operations of our direct-to-consumer (D2C) platforms while executing the digital marketing campaigns that drive traffic, conversion, and customer retention. This is a 360-degree role requiring a unique mix of operational discipline, analytical tracking, and creative execution. Key Responsibilities: eCommerce Operations Manage storefronts (Shopify), ensuring accurate product listings, pricing, and inventory levels. Coordinate the order fulfillment cycle with logistics and warehouse partners to ensure fast shipping. Optimize the storefront user journey to improve conversion rates and remove checkout friction. Monitor and resolve customer inquiries, returns, and delivery escalations. Digital Marketing Launch, monitor, and optimize paid ad campaigns across Meta, Google Ads, and TikTok. Manage the organic social media calendar and schedule content. Build and deploy automated email marketing flows (Klaviyo) for abandoned carts, welcomes, and newsletters. Track key performance metrics (traffic, ROAS, CPA, and revenue) using Google Analytics (GA4). Requirements Qualifications: Experience & Tools 2 to 3 years of hands-on experience running a D2C e-commerce brand or working at a digital agency. Proficiency with e-commerce platforms (Zoho Commerce) and email tools (Zoho Marketing and Zoho Campaigns). Direct experience navigating Meta Ads Manager and Google Ads dashboards. Familiarity with Google Analytics (GA4) to pull traffic and user behavior data. Skills & Traits Strong copywriter for product pages, ad creatives, and promotional emails. Basic graphic and video editing skills (Canva, Photoshop, or CapCut). Highly organized self-starter capable of managing both operational logistics and creative briefs. Data-driven mindset with a focus on hitting acquisition and retention targets. Benefits Work Flexibility & Environment Hybrid Work Schedule: Flexibility to work from home 5 days a week. Flexible Hours: Core hours policy to help manage work-life balance. Modern Workspace: Dynamic, collaborative office environment with a flat organizational hierarchy. Health & Wellness Premium Health Insurance: Comprehensive medical coverage, including dental and vision. Paid Annual Leave: 21 calendar days of paid vacation per year, plus official UAE public holidays. Growth & Development Learning & Development Stipend: Budget for digital marketing certifications, e-commerce courses, or attending industry conferences. Career Progression: Clear path toward a Managerial or Head of eCommerce role as the brand portfolio expands. Product Discounts: Generous employee discounts across all SLQ Global partner brands and wellness products.
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