This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.
Client Overview
Our client is a growing lifestyle and wall art brand built on Shopify, with a strong focus on design-forward products and a customer experience that converts. They operate at the intersection of creative content and data-driven ecommerce, running active marketing channels across email, Pinterest, Instagram, and TikTok. The team is lean, collaborative, and values proactive thinkers who can identify opportunities and act on them - not just execute tasks. With a clear growth trajectory and a leadership team that invests in its people, this is a brand where high performers gain real ownership and visibility across every layer of the business.
Role Overview
The
Ecommerce Coordinator
is a versatile, cross-functional role that sits at the heart of ecommerce operations and marketing execution. The
Ecommerce Coordinator
will own day-to-day Shopify maintenance, performance reporting, email marketing support via Klaviyo, and content coordination across social channels - while proactively surfacing growth opportunities and optimization recommendations. This role is built for someone analytical and creative in equal measure, who thrives in a fast-moving ecommerce environment and wants direct impact on brand performance.
Location
Fully Remote (Work from Home) | Other
Key Responsibilities
Ecommerce & Shopify Operations
Maintain
Shopify
SKUs, tagging, collections, product pages, navigation, internal linking, and image QA.
Support CRO initiatives by identifying friction points in the buyer journey.
Assist with landing page updates and ongoing site optimization.
Coordinate with external developers for technical
Shopify
tasks as needed.
Analytics & Reporting
Track performance across
Shopify Analytics
,
GA4
,
Pinterest Analytics
, and
Klaviyo
.
Prepare weekly reports covering traffic, conversion, add-to-cart, email, and product metrics.
Analyze trends, identify opportunities, and deliver actionable recommendations.
CRM & Email Marketing
Support
Klaviyo
campaign execution, including segmentation, list management, and basic flows.
Assist with subscriber growth initiatives and lifecycle marketing campaigns.
Provide reporting and optimization recommendations for email performance.
Growth Marketing & Content
Support content ideation, creative concepting, and story pillar development.
Assist in content execution across
Pinterest
,
Instagram
,
TikTok
, and other channels.
Identify opportunities to improve traffic, engagement, email growth, and conversion metrics.
SEO & Content Oversight
Implement basic SEO recommendations for product, collection, and blog pages.
Optimize meta titles, meta descriptions, alt text, and internal linking.
Support agency execution of blogs and check for quality and alignment with brand standards.
Customer Service & Administrative Support
Provide light support for customer inquiries and order/shipping questions.
Maintain FAQs, SOPs, and internal documentation.
Assist in improving the overall customer experience and operational efficiency.
Qualifications - Experience
1-3 years
of experience in ecommerce, marketing operations, or digital marketing.
Hands-on experience with
Shopify
- product management, collections, and basic site operations.
Working knowledge of
Klaviyo
for email campaigns, segmentation, and flows.
Experience with
GA4
for traffic and conversion tracking and reporting.
Familiarity with
Pinterest
,
Instagram
, and
TikTok
for content scheduling and performance tracking.
Understanding of ecommerce reporting,
SEO fundamentals
, and content workflows.
Experience with
Canva
or equivalent for basic creative asset support.
Qualifications - Skills
Analytical mindset
- comfortable working with data to identify trends and recommend actions.
Highly organized
with strong attention to detail and the ability to manage multiple workstreams simultaneously.
Proactive and curious
- goes beyond task execution to surface opportunities and improvements.
Creative thinker
who can contribute to content ideation and brand storytelling.
Strong written communication skills for reporting, content, and internal documentation.
Reliable and self-directed, capable of working independently in a remote environment.
What Success Looks Like
Shopify product catalog and collections maintained accurately and consistently.
Metadata and SEO recommendations implemented effectively across product, collection, and blog pages.
Weekly KPI dashboards delivered on time with clear, actionable insights.
Content, social media, and email campaigns executed with consistency and alignment to brand standards.
Growth opportunities proactively identified and recommendations implemented with measurable impact.
Opportunity
This role offers rare, hands-on exposure to every core function of a growing ecommerce brand - from operations and analytics to content, email marketing, and growth strategy. The
Digital Marketing & Ecommerce Coordinator
will work directly with leadership, have a visible impact on strategic decisions, and build a diverse skill set across Shopify, Klaviyo, SEO, and social media marketing. High performers will have clear pathways to expanded responsibilities, greater ownership, and progression into senior ecommerce, digital marketing, or operational leadership roles. If you are looking for a role where your contributions are seen, valued, and rewarded - this is it.
Application Process:
To be considered for this role these steps need to be followed:
Fill in the application form
Record a video showcasing your skill sets