Dutch Speaking Customer Service for E-commerce Company in Greece

Patrique Mercier Recruitment FR is pleased to offer a fantastic opportunity for a Dutch Speaking Customer Service Representative to join a thriving e-commerce company based in Greece. This role involves providing top-quality support to Dutch-speaking customers, ensuring a smooth and enjoyable shopping experience. Responsibilities Deliver exceptional customer service to Dutch-speaking clients through phone, email, and chat channels. Assist customers with product inquiries, order processing, returns, and general support. Handle customer complaints and resolve issues promptly to maintain high satisfaction levels. Collaborate with internal departments such as logistics and sales to address customer needs effectively. Maintain detailed and accurate records of customer interactions and transactions. Stay updated on company products, services, and promotional campaigns to provide accurate information.