Dutch-Speaking Customer Service Agent

Remote in Portugal. We're recruiting Dutch-speaking customer service professionals for international brands operating from Lisbon — across e-commerce, fintech, health tech and consumer goods. What you'll do Handle inbound contacts from Dutch-speaking customers via phone, email and/or chat Resolve queries on orders, accounts, billing, deliveries and product information Log interactions in CRM and follow escalation procedures when needed Consistently meet quality and customer satisfaction targets What we're looking for Fluent in Dutch — C1/C2 level English at B2 or above for training and internal communication Clear, patient communicator — written and verbal Comfortable with computers and quick to pick up new tools Customer-facing experience is a plus, not a requirement EU work authorisation or valid Portuguese residence permit What you get Competitive base salary Meal allowance 154€/month via tax-free debit card Christmas and holiday allowances Performance bonus + health insurance from day one Fully paid training before you go live Company accommodation available for candidates relocating to Portugal 12-month contract, renewable — converts to permanent after 2 years Send us your CV in English or Dutch. We'll be in touch within a few business days.