Director, Product Management, AI

About Kinaxis Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you! In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today. Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption. With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers. Location Ottawa and Toronto, Canada - Hybrid All other Canadian locations - Remote About the team At Kinaxis, we believe AI is transforming how organizations make decisions—faster, smarter, and at unprecedented scale. Our Product Management team partners with global industry leaders to embed AI deeply into supply chain orchestration, unlocking meaningful outcomes for businesses, people, and the planet. We are building the next generation of AI-powered capabilities—from predictive intelligence to agentic workflows—that redefine how decisions are made across complex, dynamic environments. We are looking for a Director, Product Management – AI to define and drive the strategy, roadmap, and delivery of our AI-powered product portfolio. This role is responsible for shaping how AI—across machine learning, generative AI, and emerging agentic systems—is embedded into our platform and applications to deliver differentiated, scalable customer value. You will lead a team of Product Managers, partner deeply across engineering, Cloud, and GTM teams, and serve as a trusted advisor to executive leadership—guiding investment decisions, product direction, and go-to-market strategy for AI-enabled offerings. Vacancy Status This is an existing job vacancy What You Will Do Define and evolve the long-term vision and strategy for AI-powered products and capabilities aligned to business priorities and customer outcomes Ensure strategic alignment across product teams, setting direction and partnering closely with executive leadership to meet organizational and customer objectives Define how customers experience, adopt, and derive value from AI capabilities across the platform and applications Develop deep, trusted relationships with stakeholders and customers; gather insights to shape AI product direction and prioritize high-impact opportunities Partner cross-functionally to build, deliver, and scale AI-powered products, ensuring successful development, launch, and commercialization Define and track KPIs to measure AI product performance, model effectiveness, and business impact; use insights to drive continuous improvement Own and drive a multi-horizon product roadmap across AI domains, including predictive models, generative AI, and agentic workflows Lead, mentor, and scale a high-performing team of AI Product Managers, strengthening product practices and execution rigor across the organization Identify and prioritize opportunities where AI can unlock meaningful differentiation, measurable impact, and scalable value Drive commercialization strategy, including packaging, pricing, and phased rollout of AI-enabled products and features Establish frameworks for responsible AI, including governance, risk mitigation (privacy, security, bias), and compliance Engage directly with customers, partners, and executives to validate product direction and ensure AI solutions solve real-world challenges Monitor market trends and competitive landscape to continuously refine AI strategy and investment priorities What We’re Looking For Primary Qualifications: Bachelor’s degree in Business, Engineering, Computer Science, Data Science, or related field; advanced degree is an asset 10+ years of experience in Product Management in a global SaaS or technology organization, including ownership of complex product portfolios 5+ years of experience leading and developing teams of Product Managers responsible for multi- product portfolios Industry-recognized expertise in AI-enabled products, including machine learning, generative AI, or intelligent systems Strong understanding of AI/ML fundamentals and the productization of AI systems into customer- facing solutions Proven ability to define and execute product strategy from discovery through commercialization and scale Strong financial and business acumen, with experience influencing investment decisions and product prioritization Exceptional relationship-building and influencing skills, with the ability to align diverse stakeholders toward common outcomes Role-Specific Skills & Experience: Proven track record of delivering commercially successful, customer-facing AI products at scale Experience leading highly complex, AI-driven product initiatives across the full lifecycle, impacting business performance and strategic direction Deep understanding of AI product challenges, including experimentation, model lifecycle management, and performance trade-offs Ability to translate complex AI capabilities into clear, compelling value propositions for customers, partners, and executives Highly influential leader with a track record of gaining executive buy-in for long-term, AI-driven product strategies Strong communication skills across technical and non-technical audiences, including storytelling for AI-based products Demonstrated experience guiding responsible AI practices, including risk management, governance, and compliance considerations Ability to travel up to 20% #Director; #LI-EM1 Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day, when we see store shelves stocked, when medications are available for our loved ones, and so much more. Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Unilever, P&G, ExxonMobil, Cisco and more. Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to a long-term net-zero operations strategy. We are involved in our communities and support causes where we can make the most impact. People matter at Kinaxis and here are some of the perks and benefits we offer, which may vary by location and employee: Flexible vacation and Kinaxis Days (company-wide days off) Flexible work options Physical and mental well-being programs Regularly scheduled virtual fitness classes Mentorship programs, training, and career development Recognition programs and referral rewards Hackathons For more information, visit the Kinaxis website at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com. Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at [email protected]. This contact information is for accessibility requests only and cannot be used to inquire about the status of applications. Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education, experience, and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.