Director of Product Management

Director of Product Management Fully Remote • Outlook Amusements Inc - Glendale, CA 91214 Apply Overview Salary Range $180,000.00 - $200,000.00 Salary/year Position Type Full Time Job Shift Day Education Level 4 Year Degree Travel Percentage Up to 25% Apply Description Who We Are: Outlook Amusements operates a leading B2C consumer marketplace through its flagship brand, California Psychics. For over 30 years, the company has been dedicated to connecting individuals with trusted, expert guidance. Through personalized psychic readings and life guidance delivered by top-rated professional advisors, we help people gain clarity, confidence, and direction at meaningful moments in their lives. What We’re Looking For: We’re looking for a Director of Product Management to join our team. Reporting to the Chief Technology Officer and partnering closely with the Executive Team, the Director of Product will lead the execution and evolution of our digital marketplace platform. This leader will translate strategic vision into prioritized roadmaps and deliver measurable growth across acquisition, engagement, matching, conversion, and retention. This is a builder role that will operate deeply in discovery, requirements development, analytics, and sprint execution while strengthening the product discipline, decision clarity, and operating systems that enable the team to scale effectively. The right candidate leads through action: identifying friction early, proposing solutions, installing better processes, and owning outcomes from concept through measurable business impact. What You’ll Do: Marketplace Strategy & Roadmap Ownership Develop and maintain a clear, outcome-driven roadmap aligned with business objectives Optimize supply and demand dynamics across the advisor and customer ecosystem Improve marketplace liquidity, conversion rates, and session utilization Define KPIs tied to growth, engagement, retention, lifetime value, and revenue Frame roadmap initiatives around clear problem statements, user insight, and measurable business outcomes Partner with Data and Finance to define and monitor core business metrics directly influenced by Product Lead structured platform and roadmap reviews with Engineering to ensure scalability and long-term integrity Communicate priorities, tradeoffs, and progress to cross-functional stakeholders Product Discovery & Execution Lead customer research, usability testing, and data-driven discovery initiatives Translate business strategy into detailed PRDs, user stories, and acceptance criteria Partner closely with Engineering and Design through sprint cycles to ensure clarity and delivery excellence Participate actively in backlog grooming, sprint planning, and release coordination Lead at least one cross-functional discovery sprint per quarter to deepen user and market understanding Ensure all major initiatives include defined success metrics and structured post-launch impact evaluation Ensure timely, high-quality launches and measurable outcomes Growth & Optimization Improve customer acquisition funnels and conversion paths Identify friction points in onboarding, advisor selection, and session flow Drive experimentation through A/B testing and behavioral analytics Optimize subscription, promotional, and retention strategies Deliver clear reporting that connects product launches to business performance Intelligent Product Development Identify opportunities to enhance advisor-customer matching through personalization and AI-driven recommendations Explore automation opportunities that improve advisor workflows and customer experience Evaluate build vs. buy solutions for AI-powered tools and integrations Ensure responsible, measurable implementation of intelligent features Team & Process Leadership Establish a practical, scalable Product Operating Framework that standardizes discovery, prioritization, and roadmap tracking Define clear decision ownership across Product, Engineering, and Design to reduce ambiguity and increase velocity Develop Product Managers to independently own end-to-end initiatives tied to measurable outcomes Identify and replace outdated processes with streamlined, scalable alternatives Foster a culture of ownership, urgency, and outcome-driven thinking Qualifications What You’ll Need To Be Successful: 8–12+ years of product management experience Experience building or scaling a consumer marketplace or two-sided platform strongly preferred Experience with subscription, usage-based, or transactional revenue models Proven success optimizing web and/or mobile customer journeys Exposure to AI-driven personalization, recommendations, or automation is a plus Strong partnership experience with Engineering leadership Deep familiarity with Agile/Scrum methodologies Demonstrated ability to ship products that drive measurable revenue impact Bachelor’s degree in Business, Marketing, Computer Science, or related field Working Conditions: Continuous work on a personal computer.  Ability to work from home including a stable internet connection.   Travel to headquarter office in Los Angeles when needed. What We Offer: At Outlook Amusements, we foster a collaborative and supportive virtual environment where your success is our success. From day one, you'll feel welcomed by a team that’s deeply committed to helping you thrive. We take business seriously, focus on delivering exceptional service to our customers, and make room for fun along the way! The starting base pay for this position is $180,000 – $200,000 per year. The actual base pay offered may vary based on the candidate’s job-related knowledge, skills, experience, and geographic location. In addition to the base pay, this position may be eligible for a discretionary annual bonus as part of the compensation package. Outlook Amusements offers a robust benefits package including company subsidized Medical, Dental, and Vision plans, 401K with an employer match, Life Insurance, Paid Time Off and more! Outlook Amusements Inc. is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other characteristic protected by applicable state or federal civil rights laws. Please note: We participate in E-Verify and conduct background checks, which include employment verifications, as part of our hiring process.