Director of JD Access

Director of JD Access Springfield, MA 01119 Apply Overview Salary Range $100,000.00 - $103,000.00 Salary/year Position Type Full Time Staff Education Level JD Apply Description PURPOSE OF THIS POSITION: The Director is considered part of the senior administrative team at the School of Law. Responsible for overall program management of the JD Access online part-time JD program. Serve as main point of contact for JD Access students for the law administration. Assists in all aspects of programming and community building for JD Access students including orientation, student services, student accommodations, exam administration, accessing university services, troubleshooting technology concerns, addressing concerns related to housing, financial aid, and wellness. Works in close collaboration with the Associate Dean of Academic Affairs and others in the senior administrative team to ensure that law school policies and procedures are implemented with accuracy in the JD Access Program including progression through curriculum, academic success, and access to career services and experiential learning opportunities. The successful candidate will have the ability to work in a diverse and complex environment requiring a high level of responsiveness and communication. ESSENTIAL JOB FUNCTIONS: Serve as main point of contact for JD Access students to the law school administration. Develop a sense of community, belonging, and inclusion among the JD Access students and among the entire law student community. Mediate or escalate matters of complaint and concern related to the JD Access program. Serve as the principal coordinator of student services for JD Access students, including accommodations, financial aid, wellness, housing, and student organizations. Assist in the event programming and coordination of JD Access students required in-person residencies. Assist in the administration of exams for JD Access students. Serve as a point of contact to assist JD Access students in troubleshooting technology concerns. Work collaboratively with the instructional designer and faculty to ensure that JD Access students have access to course sites and materials. Monitor course sites to track attendance and troubleshoot problems. Develop a regular pattern of communication and information sharing with the JD Access students. Assist in the development of policies and procedures for the JD Access program. Work collaboratively with the senior administrative team to ensure that JD Access students have access to career services, academic success and bar preparation, and experiential learning opportunities. Serve on law school committees as assigned by the Dean. Engage in strategic planning for the JD Access Program. Manage financial expenditures dedicated to the JD Access Program. Assist in accreditation reporting Qualifications REQUIRED KNOWLEDGE, SKILL AND ABILITIES: JD from an accredited ABA law school preferred. At least two years (5 years preferred) experience in law school administration or equivalent academic environment. Excellent skills in all Microsoft systems, including MS Word, Excel, PowerPoint, and MS Access. Excellent skills in using Learning Management Systems such as D2L, Canvas, and Blackboard. Excellent written and oral communication skills. A proven record of accomplishment of working collaboratively within a diverse academic community with multiple constituencies with the ability to prioritize and manage conflict with discretion. Ability to work non-traditional hours that require meetings with students, faculty, and staff outside of standard working hours including weekends and evenings. When working remotely, you must have reliable and secure internet service and a confidential workspace. Ability to travel to Western New England University School of Law and remain on campus for in-person residencies scheduled for the JD Access and other occasions as determined by the Dean. Ability to manage multiple priorities under hard deadlines. ERGONOMIC REQUIREMENTS: Typical office setting WORK SCHEDULE: Full-time position that may include remote work with an average of 40 hours per week with some necessary weekend and late evening hours. Priority consideration will be provided to candidates that apply on or before February 1, 2026. Western New England University is committed to enhancing diversity, equity, inclusion and belonging by acknowledging and embracing diversity of thought, opinion, and approach with colleagues regardless of background, culture, and organizational level. WNE encourages diversity in our job applicants to ensure the best culture and work outcomes.