Remote / On-site requirement / Travel %:
Fully remote; no travel required; flexible time zone
Required Skills
Minimum 5+ years of management experience leading technical teams
10+ years of progressive IT experience
Demonstrated ability to influence key stakeholders in complex environments
Knowledge of Microsoft Windows technologies (Active Directory, DNS, DHCP)
Expertise in budget planning and financial management
Strong analytical, strategic thinking, and execution skills
Advanced understanding of infrastructure technologies (servers, database, network, storage, security)
Excellent verbal and written communication skills, including ability to translate technical concepts to business leaders
Proven leadership ability with a focus on driving execution and team alignment
Desired Skills
Healthcare industry experience
Experience with network security infrastructure (firewalls, VPNs, proxies)
Experience leading IT organizations through transformation or transition
Day To Day Responsibilities
Communicate and drive implementation of IT strategy across teams
Plan, direct, and coordinate IT team activities aligned to business goals and daily operations
Manage IT budget, including inventory planning and capital tracking with Finance
Lead development of secure, scalable, highly available, and fault-tolerant systems
Oversee staff development, performance management, and team growth
Ensure system performance, architecture, infrastructure, and processes meet service levels
Drive process improvements and implement new operational initiatives
Manage team priorities, track progress, and align work to organizational metrics and outcomes
Ensure delivery of IT business objectives within quality, timeline, and budget expectations
Balance security initiatives with broader organizational goals and risk mitigation
Promote a strong service culture and deliver exceptional internal and external customer experience
Act as IT representative in security incidents, including coordination with external agencies if required
Partner with CTO and leadership to develop solutions and address strategic challenges
Oversee disaster recovery, backup procedures, and information security controls
Advocate for team and organizational success
Communicate updates, decisions, performance, and best practices to stakeholders
Serve as escalation point for after-hours support and internal IT consulting needs
Perform additional duties as needed