Director of Clinical Solutions

Job Description This is a remote position. About Us Ellit Groups is a Private Equity-backed, woman, minority-led healthcare IT consulting firm focused on Provider and Payer organizations . We partner with healthcare leaders who value operational excellence, real-world experience, and diverse perspectives to drive better outcomes. Our firm is built by former healthcare operators who understand the realities of running complex healthcare systems. This combination of operator credibility and investment-backed growth enables us to deliver high-impact, scalable solutions. We differentiate ourselves by bringing practical experience, executive-level insight, and a relentless focus on quality and outcomes . Our success is directly tied to our clients’ success. Role Overview The Director, Clinical Solutions is a domain leader responsible for the delivery, team management, and client engagement within Ellit Groups' Clinical Solutions service line. This role provides direct leadership of clinical workflow consultants, clinical leadership, and clinical application analysts, ensuring high-quality delivery outcomes across client engagements. The Director serves as the primary point of accountability for day-to-day team performance, client relationship health, and delivery consistency across active engagements. Working collaboratively with Platform Leads, Client Success Partners, and Ellit Groups leadership, this role ensures that clinical expertise is applied effectively across implementations, optimizations, and managed services engagements spanning inpatient, ambulatory, and perioperative environments. The Director, Clinical Solutions carries billable responsibilities focused on advisory support, delivery oversight, and client engagement, with expectations adjusted based on team management demands and portfolio size. Delivery, Billability & Execution Maintains strong billable utilization aligned to Service Line P&L expectations while delivering high-quality outcomes Delivers consistently with little to no VP intervention required Anticipates risks and resolves issues proactively before escalation Maintains strong client satisfaction and trust across engagements Demonstrates strong operational discipline, ownership, and financial awareness Team Leadership & Quality Builds and retains high-performing teams through strong hiring and performance management Ensures consistent quality assurance (QA) and delivery standards across all work Holds team members accountable while developing future leaders Team is recognized for both execution excellence and professionalism Client Relationship & Growth Contribution Builds strong, trust-based relationships that lead to repeat business and account expansion Proactively identifies and communicates high-value, well-formed opportunities within engagements Contributions to business development are impactful and actionable , while maintaining delivery and billability expectations Actively supports proposals, pitches, and RFPs with credibility and insight Engages in industry events and networking that generate or influence opportunities Independence & Ownership Operates with a high level of autonomy and sound judgment Balances delivery, billability, and growth contribution without requiring direction Demonstrates strong follow-through and accountability in all interactions Key Responsibilities • Provide domain leadership across all platforms for the Clinical Solutions service line, setting priorities and direction in alignment with Ellit Groups' strategic goals, delivery standards, and service line objectives. • Oversee the refinement and execution of Clinical Solutions offerings — including inpatient nursing, ambulatory care, perioperative, and ancillary workflows — ensuring they remain current, competitive, and aligned with industry best practices. • Lead, mentor, and manage a team of clinical consultants and managers, fostering a high-performance, collaborative culture through ongoing coaching, performance management, and career development. • Manage resource allocation across active engagements, balancing client needs, staff capacity, and individual personal and career development goals. • Maintain accountability for delivery quality and execution across all Clinical Solutions engagements, conducting regular health reviews and ensuring work products meet Ellit Groups' standards and client expectations. • Establish and monitor performance metrics related to delivery quality, consultant utilization, client satisfaction, and team health. • Serve as a trusted clinical advisor and primary domain point of contact for assigned clients, ensuring contractual, operational, and performance expectations are consistently met. • Proactively identify risks, develop mitigation strategies, and communicate clearly with client and internal stakeholders to protect delivery quality and client satisfaction. • Engage as and partner with Client Success Partners to strengthen long-term client relationships and identify opportunities to deepen Ellit Groups' clinical impact within existing accounts. • Provide billable advisory and delivery oversight support as needed, including direct client engagement on complex or escalated clinical situations, and ensure appropriate documentation, reporting, and governance practices are followed. • Collaborate with all service line leadership to ensure Clinical Solutions delivery is well-integrated with broader client engagement strategies and EHR platform objectives across Epic, Oracle Health, and other supported platforms. • Oversee the development of internal tools, standards, and frameworks that improve clinical delivery consistency, scalability, and outcomes measurement. Requirements Qualifications • Bachelor's degree in Nursing, Healthcare Administration, Health Informatics, or a related clinical field. Master's degree preferred (MSN, MHA, or equivalent). • 7+ years of experience in clinical operations, health IT consulting, or clinical informatics, with a strong understanding of inpatient, ambulatory, and/or perioperative clinical workflows. • 3+ years of people management or team leadership experience, including performance management, coaching, and professional development. • Demonstrated experience managing client relationships and serving as a trusted clinical domain advisor in a client-facing role. • Strong communication, organizational, and problem-solving skills, with the ability to manage competing priorities across multiple engagements. • Proven ability to drive delivery quality and accountability across a team of clinical consultants or analysts. Preferred • Strong familiarity with Epic and/or Oracle Health clinical applications, including build configuration, workflow design, and optimization across clinical domains (e.g., CPOE, clinical documentation, medication management, care management). • Active clinical licensure (RN, NP, PA, PharmD, or equivalent) is a strong differentiator. • Prior experience in a Director-level or senior leadership role within a health IT or clinical consulting firm. • Knowledge of clinical regulatory requirements, accreditation standards (e.g., TJC, CMS), and patient safety frameworks. • Experience supporting proposal development, scoping, or solution design for clinical solutions engagements. Benefits What We Offer • Competitive salary and benefits. • Opportunities for professional growth and development. • A supportive, collaborative, and innovative work environment. Benefits Ellit Groups provides comprehensive benefits options to salaried employees, including: • Medical, Vision, Dental, Short-Term and Long-Term Disability, and AD&D Insurance • Medical and Dependent Care FSA • 401k Retirement Plan • 6 Paid Holidays and Flexible Paid Time Off Working Conditions • Remote with regular travel required • Work within healthcare environments including hospitals and clinical settings To protect the health and safety of our workforce, clients, patients, and communities we serve, Ellit Groups requires all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some clients require full COVID-19 vaccination, including boosters, as an essential job function. Ellit Groups adheres to all federal, state, and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary documentation from candidates to ensure compliance. Ellit Groups is proud to be an equal opportunity and affirmative action employer committed to fostering an inclusive environment. We do not discriminate based upon race, religion, color, national origin, age, sex, sexual orientation, gender, gender identity, Veteran status, disability, any other characteristic protected by local, state, or federal laws, rules or regulations. We are committed to providing reasonable accommodation for disabilities or special needs. If you have a disability or special need that requires accommodation, please contact us at [email protected] .