Director, Intelligent Work Orchestration (Future Opportunity)

Job Description: Please note: This job posting is intended to capture interest for a future Director, Intelligent Work Orchestration role at Merkle. The position is not open for immediate hire. We welcome remote U.S.-based candidates Job Title: Director, Technology Strategy (Intelligent Work Orchestration) We are seeking a Director, Intelligent Work Orchestration to join our Technology Strategy team. Intelligent Work Orchestration (IWO) is our discipline for intentionally orchestrating how work gets done — activating strategy, structure, people, culture, process, data, technology, and AI into orchestrated, interconnected components that drive measurable business outcomes. This role is ideal for a strategic thinker who understands that transformation is not a technology initiative alone, but an alignment challenge. You will help organizations move from fragmented execution and siloed functions to orchestrated workflows that enable efficiency, speed, scale, and adaptability. As a Director within the IWO practice, you will lead complex client engagements, shape orchestration programs, and serve as a trusted advisor to senior leaders navigating large-scale transformation. You will also play an active role in growing the practice — contributing to business development, scoping engagements, and refining how we take IWO to market. This role reports to a Sr. Director, Technology Strategy. This is a remote role with up to 25% travel. Responsibilities Lead Intelligent Work Orchestration engagements focused on diagnosing and redesigning how work flows across strategy, structure, people, culture, process, data, technology, and AI. Facilitate executive and cross-functional workshops that drive clarity, use case identification, prioritization, and alignment. Present findings and strategic pathways to senior stakeholders with confidence and influence. Conduct discovery and cross-functional assessments to identify misalignment, friction, governance gaps, and high-impact opportunities. Design and structure orchestration programs that integrate the right mix of organizational, process, governance, and technology changes to solve client challenges and deliver measurable outcomes. Develop phased transformation roadmaps aligned to business objectives and measurable value realization. Facilitate executive and cross-functional workshops that bring clarity to complex organizational challenges. Translate discovery insights into actionable recommendations and executive-ready narratives. Align process redesign with organizational design and change enablement strategies. Partner with other strategy and delivery teams to drive implementation of recommendations. Oversee solution alignment across workstreams to ensure cohesion, sequencing, and business impact. Build strong relationships with senior leaders to serve as a trusted advisor during transformation. Partner closely with Program and Project Management leads to structure delivery plans, milestones, and governance models. Help create clarity across pods and cross-functional teams to reduce friction and increase coordination. Support business development by contributing to proposals, scoping engagements, and client qualification for IWO opportunities. Help shape how IWO offerings are packaged, positioned, and brought to market. Contribute to internal capability development, methodology refinement, and thought leadership. Qualifications 8-10+ years of experience in consulting, transformation, operations, marketing operations, digital transformation, or organizational design 3-5+ years in a consulting or transformation advisory capacity, including client-facing engagement leadership. 2+ years program or project management experience preferred. Track record in leading client engagements and providing presentations and deliverables to clients Experience structuring and leading complex, multi-workstream programs. Demonstrated ability to package strategic recommendations into actionable programs and sequenced workstreams. Experience selling/pitching/scoping transformation-type engagements Experience guiding or leading implementations and working with cross-functional delivery teams. Strong workshop facilitation and executive presence. Experience aligning senior stakeholders and building consensus across functions. Understanding of how strategy, structure, governance, people, process, data, and technology interact inside large organizations. Familiarity with AI automation, agentic workflows, or human-AI collaboration design is strongly preferred. Experience contributing to and shaping client proposals, defining engagement scope, and participating in qualification and pitch conversations Familiarity with enterprise digital, workflow, data, or marketing ecosystems is beneficial but not the primary focus. Experience with work management platforms such as Workfront, Asana, or similar tools preferred. Experience working in or alongside marketing, agency, or enterprise operations environments. Bachelor's degree in a relevant field required; advanced degree preferred. The annual salary range for this position is $113,000-$159,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. Benefits available with this position include: Medical, vision, and dental insurance, Life insurance, Short-term and long-term disability insurance, 401k, Flexible paid time off, At least 15 paid holidays per year, Paid sick and safe leave, and Paid parental leave. Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com . To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps. #LI-REMOTE #LI-MERKLE Please note: This job posting is intended to capture interest in a future Director, Technology Strategy role at Merkle. The position is not open for immediate hire Location: Chicago Brand: Time Type: Full time Contract Type: Permanent Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color , national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. 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