Director Compliance

Who We Are At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities. From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it. At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people. We’ve Got You Covered Compensation Philosophy: Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose. Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success. Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges. Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul. Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day. Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions. The Job: Director Compliance The Director, Compliance is responsible for implementing and enhancing the assigned areas of the regulatory compliance management program under the leadership of the Vice President, Head of Compliance. This includes applying their expertise to assigned program functions (e.g., advisory, testing, external inquiries, etc.), subject areas (e.g., consumer protection, privacy, etc.), and program enhancements (e.g., systems and processes). What You’ll Do Advisory & Research: Provide regulatory advice and guidance on assigned subjects (e.g., consumer protection, privacy, etc.) to internal stakeholders across the organization to help achieve and maintain compliance for all products and services. This includes researching complex or novel matters and providing practical and risk-based advice. Program Governance: Lead or support the development and maintenance of assigned governance documentation for the regulatory compliance program, including policies, Compliance Department procedures, guidelines for other stakeholders, training and communications, and related matters. Compliance Operations: Lead or support the execution of assigned operational functions within the Compliance Department (excluding those for AML), such as complaints management/oversight, privacy inbox management/oversight, operations-related risk assessments (e.g., privacy impact assessments, third party risk assessments, etc.), and related matters. Audit, Change & Issue Management: Lead or support the execution of assigned processes and systems systems to manage regulatory examinations, independent audit/testing engagements, third party reviews, and related matters. This includes preparing written materials, corresponding and meeting with internal and external stakeholders, and responding to observations. Lead or support the execution of regulatory change management activities, such as monitoring regulatory developments, legislative processes, and changes to the company's business model / operations. Lead or support the oversight of assigned issues and risks that are identified internally, via external parties, change management activities, and other sources. This includes developing or challenging action plans, providing related advice and guidance to issue/risk/control owners, and monitoring them to completion. Monitoring & Testing: Lead or support the execution of assigned monitoring, testing, quality assurance/control and related activities in relation to the company's regulatory requirements and internal compliance standards. This may include periodic testing of products, subject areas (e.g., AML), or functions (e.g., privacy inbox). What You’ll Bring to the Table A minimum of 8 years of related work experience in bank and/or non-bank financial services industry. Extensive knowledge of banking and non-banking financial services which may include lending, check cashing, money transmission, loan servicing, payments compliance, consumer protection regulations and privacy laws. Strong organizational, communication and project management skills required. Excellent written and verbal communication skills. Education + Experience Bachelor’s degree in Business, Finance, Law, or a related field. Desired: Advanced degree in Business, Finance, Law, or a related field. Preferably an advanced degree such as a law degree or compliance certification. Project Management Professional (PMP) or similar Risk or compliance management-related certifications Join us and drive meaningful impact at MFSG. Committed to Equal Opportunity: MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs. Please note: The salary range for this position is between C$ 145000 to C$ 165000 with a target bonus of 20% About MFSG – Our Commitment to Responsible Innovation At MFSG, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable. This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities. We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement. Joining MFSG means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.