The Director, Community Outreach will build and scale Foundation Partners Group’s community engagement function across markets. This position is fully Remote.
This is a build-and-scale role. The leader will establish structure, define the operating system, and grow a high-performing field team. A key priority for this role is establishing consistent tracking and visibility into outreach activity and performance across markets.
Success will come from building trust-based community relationships — particularly with hospice and local partners — and translating those relationships into measurable commercial outcomes.
Key responsibilities
Build and scale a national community outreach program, including operating structure, processes, and measurement
Recruit, lead, and develop a distributed team of community outreach coordinators
Establish and grow partnerships with hospice organizations and local community stakeholders
Establish disciplined tracking of outreach activity, relationships, and performance, including driving CRM adoption and usage
Develop and deliver community education programs and events
Define and track KPIs, linking outreach efforts to pipeline and case growth
Partner with marketing, sales, and operations to align outreach with growth priorities
Qualifications
Bachelor’s degree in business, healthcare, or related field
Required: people leadership experience
Experience hiring, managing, and scaling teams, ideally in a field environment
Required: experience driving structured tracking and performance management in a field or relationship-based environment
This may include CRM ownership or equivalent systems used to track activity, relationships, and outcomes
Ability to implement or significantly improve CRM usage, including adoption, data quality, and reporting
5+ years of experience in community outreach, partnerships, field marketing, or related roles
Experience in hospice, healthcare, deathcare, or other relationship-driven industries is a strong plus, not required
Demonstrated ability to build community or partner relationships that drove measurable outcomes
Demonstrated ability to build programs, processes, or teams in an evolving environment
Key traits and competencies
Strong operator who brings structure, accountability, and follow-through
Highly organized with strong execution discipline
Commercial thinker who connects outreach to growth
Strong relationship builder with field credibility
Effective communicator across field and executive audiences
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