Deployment Strategist

About Us B2B distribution is broken. Let's fix it. We are a team of engineers, product designers, and customer champions applying the most transformative technology of our times, AI, to one of the largest industries in the world: B2B distribution and logistics. Our mission is to streamline B2B distributor and freight operations through automation, freeing teams to focus on high-value strategic work. In our prior lives, we have built multi-billion-dollar companies with products that delighted thousands of merchants and powered billions of dollars in commerce. We are looking for intelligent, driven people with insatiable curiosity and a desire to make an impact. If you’re excited to work with AI that can reason and take action, like humans, in one of the most complex industries in the world, apply below. Overview The Deployment Strategist will work directly with our largest distribution and logistics clients to deploy and optimize Augment's AI solutions. This is a strategic, client-facing role for someone who can translate complex operational problems into real outcomes. You will be embedded with customers, driving adoption and ensuring the technology actually works in practice. What You’ll Do Work closely with Augment leadership and customer leadership teams to build short, mid, and long-term roadmaps for AI value creation Identify tactical efficiencies that are prioritized by broader strategic initiatives for the organization Synthesize prior consulting deliverables, internal business, and processes to create a cohesive AI assessment and evaluation framework Embed on-site with customer operations, engineering, and executive teams to drive adoption, surface friction, and translate field learnings back into product priorities Lead workshops and executive readouts that build organizational buy-in and convert pilots into enterprise-wide rollouts Partner with Augment product and engineering to scope deployments, unblock integrations, and feed customer requirements into the roadmap What We’re Looking For 2-5 years of experience at McKinsey, BCG, or Bain — this is a hard requirement Track record of leading complex, cross-functional engagements with senior client stakeholders (VP and above) Exceptional structured problem-solving and the ability to move fluidly between executive strategy and operational detail Strong written and verbal communication — you can frame a recommendation for a CEO and a warehouse floor lead on the same day Comfort operating in ambiguity, in an early-stage environment where the playbook is still being written Willingness to travel to customer sites (up to ~40%) Bonus Points For: Experience in B2B distribution, logistics, or supply chain Familiarity with AI or automation tools Prior operating experience at a high-growth startup or inside a digital transformation function Technical fluency — able to read SQL, sketch a workflow diagram, or pressure-test an engineering estimate Background in operations, industrial engineering, or process improvement (Lean, Six Sigma) MBA or advanced degree in a quantitative field Why Join Us? Competitive Salary + Stock Options Comprehensive Health, Vision, and Dental Benefits Flexible PTO On-site Gym About Augment At Augment, we set out to create a fully autonomous AI platform that streamlines operations and reclaims the human element in logistics. Our founders recognized a pattern: talented professionals were stuck handling manual data entry, phone calls, and repetitive tasks, instead of focusing on high-impact problem-solving and strategic decision-making. That insight became our mission—to free logistics professionals from busywork so they can focus on what truly drives business growth. Augment isn’t just about efficiency; it’s about transforming an entire industry by empowering teams with AI-driven solutions that make logistics smarter, faster, and more adaptive. Join us on this journey! Augment is an Equal Opportunity Employer and values diversity at our company. We consider all qualified applicants without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability, or any other legally protected status. Augment complies with federal, state, and local laws regarding equal employment opportunity and reasonable accommodation. If you need assistance or an accommodation during the application or interview process, please contact your recruiter. We also consider qualified applicants with arrest and conviction records in accordance with applicable federal, state and local fair-chance / ban-the-box laws (for example, but not limited to, the California Fair Chance Act). Our hiring process uses AI-powered tools to assist with screening and evaluating applications based on job-related criteria. All AI-assisted outputs are reviewed by human recruiters who make all decisions about which candidates advance in the process.