Fortress Technology Solutions is a property management software technology company based in Nashville, TN. We are a privately funded startup with a solid growth trajectory since day one. To surpass the market leaders in a $2+ billion industry, we need team members who are passionate about challenging the status quo, love making the complicated feel simple, and believe that there's nothing more important than building software that is delightfully beautiful and remarkably functional.
POSITION SUMMARY:
The
Data Onboarding Specialist
plays a key role in supporting the successful onboarding of new customers and properties onto the Fortress platform. This role is responsible for the preparation, transformation, and migration of property data from existing management systems into Fortress, ensuring it is accurate, complete, and ready for system setup.
Working closely with the Property Onboarding Manager, the Data Onboarding Specialist will execute data-related onboarding tasks with a high level of precision while also identifying opportunities to improve data processes and efficiency over time. This role includes direct communication with customers as needed to clarify data requirements, resolve discrepancies, and support a smooth onboarding experience.
This role is ideal for someone who enjoys working with complex datasets, has strong Excel skills, and takes pride in delivering clean, reliable data in a fast-paced environment.
ESSENTIAL JOB FUNCTIONS:
Prepare, clean, and transform property data from external systems for onboarding into the Fortress platform
Execute data migrations with a high degree of accuracy, ensuring data is complete and properly structured
Build and utilize advanced Excel formulas and models to manipulate, reconcile, and validate large datasets
Identify, investigate, and resolve data discrepancies, inconsistencies, and gaps prior to migration
Perform thorough data validation and quality assurance checks to ensure successful onboarding outcomes
Assist with configuration and setting up of customer accounts and properties within the Fortress system
Communicate directly with customers as needed to gather, clarify, and validate data requirements and resolve data-related issues
Collaborate closely with the Property Onboarding Manager to support onboarding timelines and deliverables
Maintain clear and organized documentation of data mapping, transformation logic, and onboarding processes
Support onboarding efforts for both new customers and existing customers, adding new properties
Identify patterns in data onboarding workflows and recommend improvements to increase efficiency, accuracy, and scalability
Contribute to the development of standardized templates, tools, and best practices for data onboarding
Communicate data-related risks, issues, and progress to internal stakeholders in a timely manner
SPECIFIC EDUCATION OR EXPERIENCE:
2–4 years of experience in data-related, operations, finance, or analytical roles
Strong proficiency in Microsoft Excel, including:
Advanced formulas (XLOOKUP, INDEX/MATCH, nested IFs, etc.)
Data cleaning, manipulation, and validation
Working with large datasets
Experience working with structured data, data migration, or system implementations preferred
High attention to detail with a strong focus on data accuracy and quality
Strong analytical and problem-solving skills
Ability to manage multiple tasks and meet deadlines in a fast-paced environment
Effective communication skills, including the ability to work directly with customers to clarify data requirements
Ability to learn new systems and tools quickly
TRAVEL REQUIREMENTS
5-10% travel may be required for customer trainings/events and/or strategic in-person meetings
The Fortress Experience
We're creating a different kind of company at Fortress Technology Solutions. We promise we will never be ordinary. You will be challenged by your team to achieve more and to identify innovative solutions to challenging problems, and you’ll accomplish more than you ever thought possible. If you believe in yourself, enjoy a challenge, and appreciate working with exceptional people, Fortress Technology Solutions is the place for you.
We recruit, hire, train, promote, and compensate employees based upon factors such as work quality, behavior, training, and experience. In compliance with local, state, and federal laws, we provide equal employment opportunity regardless of race, color, creed, national origin, protected age category, gender, sexual orientation, religion, marital status, military status, or physical or mental disability of any individual who is otherwise qualified.