The Data Analyst and Visualization Specialist is responsible for conceptualizing the cutting-edge analytical approaches, executing the high-volume complex advanced analytics services on an ongoing basis and developing the reusable solutions. The Data Analyst and Visualization Specialist needs to identify all the possible data points to analyze and drive insights. Be a subject matter expert for assigned business unit and provide advice to business partners on the effective use of data and insights to make better business decisions. This position is a permanent remote home-based worker. Your home office does not need to be near an Allstate office, but it does need to be in the United States. This position is eligible for a monthly connectivity reimbursement to offset the costs of internet and phone expenses.
Key Responsibilities:
Responsible for identifying, analyzing, and interpreting trends or patterns in complex data sets
Ensures a proper understanding of the customer problem and the questions that need to be answered using data in order for a customer project to succeed
Collaborate with business users and analyze the data and report on provider network severity, call acceptance, call center performance, partner reporting, marketing channel effectiveness, sales analysis, customer experience, and processing the claims
Translate business requirements and unstructured business issues into data analytic problems
Collaborate with business users to develop, build, and implement the well governed and structured reporting capabilities for Allstate partners, agents, and consumers
Manage data as a strategic asset by ensuring team provides trusted, secure, quality data
Troubleshoot data quality issues
Create and maintain excellent data documentation that allows the data to be understood (Metadata) and leveraged for additional use
Create best practices for testing/profiling of data to ensure proper operation and accuracy
Effectively communicate technical analyses and results to analytics leaders
Supervisory Responsibilities:
This job does not have supervisory duties.
Functional Skills:
Detailed knowledge of Roadside Network Operations in Insurance industry and a strong understanding of business processes, including business operations, business delivery models and business revenue models
Strong communication skills
Advanced data management, quality assurance and data flow skills
Experience using SAS, R, SPSS or other programming language.
Good Knowledge of database client software (i.e. TOAD, SQL+, SQL Developer)
Experience in data extraction, data manipulation, analysis and reporting required
Working knowledge of relational databases required
Experience with BI tool such as Business Objects and Tableau
Microsoft Office experience required
Education and Experience:
Bachelor's Degree or equivalent experience
Allied Global Marketing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected under federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.