Customs Brokerage Manager

Customs Brokerage Manager (Remote) Preferred: New York area (remote candidates welcome) Full-Time | Salary: $85,000–$100,000/year Join a well-established international logistics firm seeking a seasoned Customs Brokerage Department Manager to lead and manage a high-performing team of four. This is a fully remote position, ideal for a candidate with strong leadership experience in customs brokerage and hands-on entry processing. Key Responsibilities: Oversee daily operations of the Customs Brokerage Department, ensuring compliance and efficiency Lead a team of four (including licensed brokers), with one upcoming retirement creating a key leadership gap Manage and process customs entries (approx. 325–350 entries/month) Monitor and interpret tariff changes, customs regulations, and trade compliance updates Keep the department fully informed and trained on regulatory changes Work directly in CargoWise to manage processes and data Maintain departmental performance metrics and drive continuous improvement Qualifications: Required: Prior experience managing a customs brokerage department Preferred: Licensed U.S. Customs Broker Proficient in CargoWise software (required) Strong knowledge of U.S. Customs regulations and HTS classification Willingness to be both a hands-on contributor and strategic team leader Excellent communication, compliance, and leadership skills Qualifications 5–10 years of experience in customs brokerage or import operations within the freight forwarding industry CargoWise experience is required Strong knowledge of HTS classification, CBP regulations, and PGA requirements Experience with FDA codes, Lacey Act entries, and DDP procedures Excellent communication, problem-solving, and organizational skills Customs Broker License is preferred but not required Compensation & Benefits: Salary: $85,000 – $100,000 based on experience Vacation: 10 business days annually 401(k): 3% company contribution (eligible after 1 year, with enrollment windows on Jan 1 and July 1) Health Insurance: Offered after 2 months of employment