Customer Support Representative with Dutch/Flemish

Customer Support Representative with Dutch/Flemish 🌟 Join a Leading Online Casino Gaming Company as a Dutch/Flemish-speaking Customer Support Representative 🌟 We are collaborating with a top-tier Online Casino Gaming Company that prides itself on delivering exceptional customer experiences. They are seeking a motivated Customer Support Representative fluent in Dutch/Flemish to join their team in Qormi, Malta . 📍 Position Details: Location: Hybrid, Qormi, Malta (office) Employment Type: Full-time Remuneration: Competitive base salary 🎯 Duties and Responsibilities: Customer Support: Handle customer inquiries via email regarding online marketplace topics with a positive, empathetic, and professional attitude. Policy Compliance: Follow established communication procedures and guidelines while addressing customer concerns. Decision Making: Evaluate issues and make decisions aligned with company policies and defined guidelines. 🔍 Requirements: Language Proficiency: Native or fluent in Dutch/Flemish (C1 level) with strong English skills (B2 level). Adaptability: Ability to thrive in a dynamic environment and make quick decisions. Reliability: Conscientious, dependable, and detail-oriented. Empathy: Genuine desire to assist customers with a friendly approach. Interest in Technology: Passion for marketplaces, shared economies, and emerging technologies. Experience: Previous experience in customer care, content moderation, or online business is a plus. ✨ Offer and Benefits: Competitive salary with an attractive benefits package. Extra Vacation Days: Additional paid time off beyond the standard allowance. Office Perks: Free fruit, tea, and coffee for office days. Flexible Work: Option to work from home for late shifts and weekends. Transportation: Free transport to the office from designated areas in Malta. Bonuses: Team performance bonuses and a working-from-home allowance. Discounts: Corporate discounts for gyms, shops, and taxis. Health Coverage: Private health insurance, eye care tests, and wellness support. Training: Comprehensive onboarding with constant feedback to ensure professional growth. Relocation Support: Assistance provided for international applicants. Ready to Elevate Customer Experiences? If you’re enthusiastic about providing excellent support and have a passion for helping others, we’d love to hear from you! Apply now to join a dynamic and rewarding work environment in Malta. #CustomerSupportRole #DutchSpeakingJobs #WorkInMalta #CasinoGamingCareers Department Information & Technology Role Customer Service Locations Birkirkara, Valletta, Mosta, Sliema Remote status Hybrid Employment type Full-time Employment level Support Workers About Wibit Consulting & Services (WibitCS) I started my journey with a strong IT background, traveling across Europe and Asia, before stepping into the world of recruitment in 2018 as an IT recruiter. Today, I lead my own agency, backed by an incredible team of freelance recruiters. 🚀 Join Our Network! We’re always open to welcoming new talent into our growing community. 🤝 Global Partnerships, Strong Workforce Together with our global partners, we are committed to finding the best candidates and building a powerful workforce for our clients! Founded in 2020 Turnover N/A