Customer Success Operations Evaluator

## About the role We are hiring expert Evaluators in **Customer success / support operations** to review and assess AI-generated work products (documents, spreadsheets, and slide decks) for accuracy, rigor, and domain quality. You will apply deep subject-matter expertise to grade outputs. This is a remote, hourly engagement. ## Requirements (must have) 1. **5+ years of relevant professional experience in Customer success / support operations.** 2. **Native or professional fluency in English.** 3. **Highly proficient in Microsoft Office and Google Workspace, especially Slides** (Google Slides / PowerPoint). ## Preferred (nice to have) - Advanced degree (Master's or higher) from a reputable institution. ## What you'll do - Evaluate AI-generated artifacts against domain-specific quality rubrics. - Identify factual, aesthetic, and presentation errors. - Provide clear, structured written feedback.