Customer Success Consultant

AO Globe Life is expanding its remote team and seeking motivated professionals who want meaningful, flexible, and growth-oriented careers. As a Remote Account Representative , you’ll connect virtually with individuals and families who have requested information about supplemental benefit programs. Your role is to reach out, schedule virtual consultations, and guide clients through their coverage options in a professional and supportive environment. This position offers the opportunity to build valuable communication and client service skills while working remotely from anywhere in the United States. Key Responsibilities Connect with individuals who have expressed interest in learning about benefit programs Schedule and conduct virtual consultations with clients via Zoom Understand client needs and provide guidance on available coverage options Explain benefits clearly, answer questions, and assist with enrollment Maintain organized digital records and follow-up communications Participate in team calls, training sessions, and professional development meetings Collaborate with teammates to share strategies and support team growth What We Offer 100% remote work environment — work from anywhere in the U.S. Flexible scheduling to support work-life balance Warm leads provided — no cold calling or prospecting Weekly pay via direct deposit Full training and licensing support Monthly and quarterly performance bonuses Equity opportunities for qualifying team members Advancement opportunities into leadership roles Supportive and collaborative team culture Ideal Candidate Confident communicator comfortable speaking with clients virtually Motivated by helping people and providing strong client service Organized and self-motivated while working remotely Comfortable using digital platforms such as Zoom and CRM systems Legally authorized to work in the United States Access to a Windows-based laptop or desktop computer with reliable internet About AO Globe Life For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect the financial security of working families across the United States. Our remote-first organization focuses on service, integrity, and meaningful career development. Apply Today If you’re ready to build a flexible remote career where you can grow professionally while making a positive impact, apply today to learn more about joining our team.