Customer Success Compounding Pharmacist / Pharmacy Technician

Customer Success Compounding Pharmacist / Pharmacy Technician Customer Success Pharmacist / Pharmacy Technician U.S. Customer Onboarding — CurifyLabs Location: Remote / on-site, with extensive travel across the Central U.S. as needed Job type: Full-time About CurifyLabs CurifyLabs is pioneering 3D printing solutions for personalized medicine. We partner with compounding pharmacies to streamline production, expand what they can offer, and ultimately improve patient care — making personalized treatments faster, safer, and more accessible to the people who need them. We’re looking for a Customer Success Compounding Pharmacist based in the Central U.S. to help bring CurifyLabs technology into new partner pharmacies. You’ll work side by side with our team and our customers to demonstrate, train, and champion the practical adoption of our platform — translating innovation into everyday compounding practice. Your practical experience from compounding pharmacies, or with related technologies, lets you support our customers in a personal, hands-on way. You enjoy bringing the joy of innovation to the field, and you take great care of your customers — you’re a born customer-service person, the kind who pharmacies are quietly relieved to see walk through the door. What You’ll Do • Lead onboarding for new customer pharmacies, ensuring a confident and successful start with CurifyLabs technology. • Deliver hands-on guidance, training, and live demonstrations during setup and early production. • Be the friendly human face of a very clever machine. • Bring a pharmacist’s perspective to customer conversations and share insights back with our product and commercial teams. • Represent CurifyLabs with professionalism, energy, and genuine enthusiasm for the work. What We’re Looking For • Licensed pharmacist or pharmacy technician based in the Eastern or Central U.S. • Hands-on compounding experience is a plus. • Strong communication and interpersonal skills — comfortable teaching, listening, and building trust quickly. • Flexible and at ease with a project-based schedule. • Willing to travel for customer visits Why CurifyLabs • Join a cutting-edge company shaping the future of personalized medicine. • Collaborate with an international, mission-driven team that’s building something genuinely new — and that still finds time to laugh between sprints. • See your impact directly — in the pharmacies you support and the patients they serve. How to Apply If you’re excited about innovation in compounding pharmacy practice and want to help shape the next generation of personalized medicine, we’d love to hear from you. Please submit your CV and a brief introduction video through our recruitment portal by 31 May. Department Customer Success Locations CurifyLabs United States Remote status Fully Remote CurifyLabs United States The benefits we offer Lunch & Flex benefits CurifyLabs provides its employees with a customized benefits package in collaboration with ePassi. In addition to the lunch benefit, employees can freely utilize a fixed yearly amount towards sports, commuting, culture, or well-being activities. Quarterly activity days and dinners We aim to organize team days at least once a quarter, where we not only focus on a current subject but also indulge in fun activities and delicious food to blow off some steam. Flexibility At CurifyLabs, we prioritize our employees' needs by offering a flexible workplace that utilizes a hybrid model. Impactful Roles In CurifyLabs, every team member plays a pivotal role, and your efforts are highly visible. Your contributions will directly shape the company's growth and success, allowing you to make a meaningful impact from day one. and more to come! CurifyLabs as a workplace At CurifyLabs you experience a positive work culture that embraces low hierarchy, diversity, and collaboration. You'll have the opportunity to take ownership of your work, collaborate with talented individuals from different backgrounds, and make an impact in the healthcare industry. We offer flexible working options to promote work-life balance, and the chance to work on exciting and impactful projects. Join us and be a part of a team that's revolutionizing healthcare with a positive and collaborative work environment. Our core values are: Trust – We place trust in each other, fostering an environment where our clients can confidently rely on us. Bold – We courageously explore beyond conventional boundaries, constantly pushing ourselves and our clients to improve personalized medicine. Optimism – We maintain a positive outlook, recognizing the strengths and potential in our team members and clients alike. About CurifyLabs CurifyLabs emerged from a decade of research by Niklas Sandler Topelius at Åbo Akademi University, Finland. His investigation on modernizing extemporaneous drug manufacturing grabbed the attention of Charlotta Topelius, a successful entrepreneur, who recognized an opportunity to revolutionize manual compounding processes in pharmacies. In 2021, CurifyLabs was established with a mission to digitize and simplify pharmacy compounding. Since then, CurifyLabs has grown and assembled a team of experts in pharmaceutical formulation development, software engineering, and quality control. At CurifyLabs, we remain committed to providing solutions that enable optimal treatments for all patients. Founded in 2021 Co-workers 32