Customer Success Associate (Remote) – £30,000 + Training Provided – Entry Level
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Customer Success Associate (Remote) – £30,000 + Training Provided – Entry Level Customer Support | Client Services | Customer Experience | Customer Success Location: Remote Salary: £28,000 – £32,000 per year Job Type: Full-time / Permanent Industry: Customer Success / Client Services / Business Support About the Role We are recruiting on behalf of our client for a proactive and customer-focused Customer Success Associate to join their growing remote team. This is an excellent entry-level opportunity with full training provided, ideal for candidates looking to build a career in customer success, client services, account support, and business operations. As a Customer Success Associate, you will help build positive relationships with customers, provide ongoing support, and contribute to delivering an excellent customer experience. Key Responsibilities Provide professional support to customers through various communication channels. Build and maintain positive customer relationships. Assist customers with account queries and service requests. Support customer onboarding and engagement activities. Maintain accurate customer records and internal documentation. Collaborate with internal teams to ensure excellent customer service. Monitor customer feedback and help identify opportunities for service improvements. Support administrative and operational activities related to customer accounts. Skills & Experience Interest in customer success, client services, or business support. Excellent communication and interpersonal skills. Strong organisational and problem-solving abilities. Good attention to detail. Comfortable using Microsoft Office and online systems. Ability to work independently in a remote environment. Previous customer service, retail, hospitality, administration, or office experience is advantageous. No previous Customer Success experience required – full training provided. Benefits Fully remote working. Competitive salary package. Comprehensive training programme. Career development and progression opportunities. Supportive and collaborative team environment. Opportunity to develop valuable business and customer relationship skills. Employee wellbeing and recognition initiatives. Why Join? This role offers an excellent opportunity to develop a long-term career within Customer Success, Client Relationship Management, Customer Experience, Account Management, and Business Operations. You will gain valuable experience working with customers while developing highly transferable professional skills. Application Process Due to the high volume of applications, if you do not hear from us within 15 days of applying, please assume your application has been unsuccessful on this occasion.