Customer Service Support Manager

Take Your Customer Excellence Career to New Heights with Strategy Insights – Join Our Thriving Customer Success Team!

The position consists of client facing calls to ensure we are offering the best experience and also to maximise our delivery (number of meetings arranged).

The role also entails the internal reporting of each call with the delegates and ensuring that the information gathered is communicated to the relevant teams internally.

What’s in It for You?

• Remote Working – Work from anywhere while achieving your goals.
• Career Growth – Unlock progression opportunities with consistent performance.
• Specialized Training – Receive tailored internal training and development.
• Competitive Base salary with a very lucrative commission structure
• Paid Bank/Public Holidays – Enjoy a great work-life balance.

What We’re Looking For:

• Fluent and confident English speaking
• Minimum of 2 years’ experience in Customer Service
• Excellent organisational skills and be able to multitask this high priority rol
• Strong and consistent wifi connection (and computer able to handle multiple Excel sheets and Zoom)
• Available to work US and UK hours on a rotating shift patter
• Confident and happy to take a high number of zoom calls
• Professional and pro-active approach to a consistent and full workload
• Start ASAP ideally
• CRM and MS excel experience

Your future starts here. Join a team that values growth, collaboration, and real impact.

To apply please send your CV, salary requirements and LI profile to the HR Director : [email protected]