Customer Service Representative with German

Customer Service Representative with German Join a leading Outsourcing/BPO consultancy looking to onboard a German-speaking Customer Service Representative to support their dynamic travel & tourism client. This is a fantastic opportunity to grow your career remotely from Lisbon! Location: Lisbon, Portugal Work Model: Remote Employment Type: Fixed term (6 months) Industry: Travel & Tourism / BPO Languages: German (C2) & English (B2+) Compensation: Base salary + performance incentives 💼 Your Responsibilities 📞 Handle inquiries across phone, email, chat, and social media 💻 Maintain accurate case updates in internal systems 🤝 Build positive relationships through prompt and courteous support 🛠️ Assist with issue resolution to boost customer satisfaction 🧑‍🤝‍🧑 Collaborate with team members and leadership to meet goals 💡 Share feedback to improve processes and service quality 🎯 What You Need to Succeed 🗣️ Native or fluent German speaker (C2) and fluent in English (B2+) 📚 Previous customer service experience is a plus 📞 Strong communication skills on multiple platforms 🔧 Basic troubleshooting and tech-savvy mindset ⚡ Quick learner, organized, and detail-oriented 🤝 Team player who adapts well in fast-paced environments 🎁 What We Offer ✈️ Work with a leading global travel & tourism brand 💰 Competitive salary with performance-based incentives 🚀 Career development opportunities in the BPO industry 🤗 Collaborative and supportive team environment 🎉 Access to exclusive travel perks and discounts …and much more! Ready to grow your career in a vibrant, remote role? 📩 Apply today! #GermanJobs #CustomerService #RemoteWork #LisbonJobs #TravelIndustry #BPO #CustomerSupport #GermanSpeaking #CareerGrowth Department Information & Technology Role Customer Service Locations Lisbon Remote status Fully Remote Employment type Full-time Employment level Professionals About Wibit Consulting & Services (WibitCS) I started my journey with a strong IT background, traveling across Europe and Asia, before stepping into the world of recruitment in 2018 as an IT recruiter. Today, I lead my own agency, backed by an incredible team of freelance recruiters. 🚀 Join Our Network! We’re always open to welcoming new talent into our growing community. 🤝 Global Partnerships, Strong Workforce Together with our global partners, we are committed to finding the best candidates and building a powerful workforce for our clients! Founded in 2020 Turnover N/A