Customer Service Representative - Remote in Oklahoma City

Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly. Employer Industry: Healthcare Services Why Consider This Job Opportunity Salary up to $14.00 per hour Quarterly bonuses based on performance Comprehensive insurance coverage including Medical, Dental, Vision, and Prescription plans Flexible work options allowing for remote work or onsite positions Paid time off package including holidays and sick leave Opportunities for professional development and tuition reimbursement What To Expect (Job Responsibilities) Answer incoming calls from consumers, providing customer care in accordance with performance standards and privacy policies Track and document all inquiries using the applicable systems Complete tasks according to established guidelines and meet quality assurance metrics Facilitate the fulfillment of caller requests for materials via various communication methods Escalate issues to designated staff for resolution as needed What Is Required (Qualifications) High school diploma or GED required 0-6 months of relevant professional experience or equivalent combination of education and experience Must reside within 40 miles of Oklahoma City Ability to pass all pre-employment screenings, including a background check Reliable high-speed internet service and a quiet workspace How To Stand Out (Preferred Qualifications) Customer service experience preferred Call center service experience preferred #HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay #ResonanceCXPartners