Customer Service Representative Italian Speaker

Location: Remote (Based in Lisbon, Portugal) Schedule: Monday to Friday, Rotative Shifts (06:00 22:00) Days Off: Saturday & Sunday About the Role: Are you passionate about entertainment and customer service? We are looking for an Italian-speaking Customer Service Representative to support users of a popular streaming platform . If you love helping people and enjoy working in a dynamic environment, this is your chance to shine! Key Responsibilities: Assist customers via phone, email, and chat Support users with account issues, subscriptions, and streaming inquiries Troubleshoot technical problems and provide solutions Ensure an excellent customer experience What We Offer: Salary: 1,000 euros/month (paid over 14 months) Performance Bonus: 100 euros/month (paid over 12 months) Fully Remote Work (within Lisbon) Career development and training opportunities Work in a fun and international team What You Need: Fluent Italian (spoken & written) and good English skills Excellent communication and problem-solving abilities Customer service experience is a plus EU citizenship or valid work permit for Portugal Ready to join an exciting industry? Apply now and enhance your career in customer service!