Customer Service Agent - 100% Work From Home

Timeline Optimization's mission is to help job seekers find attractive opportunities before they become widely advertised. We are not a staffing firm or agency. Timeline Optimization does not hire directly for these positions—we identify and validate them in real-time from actual employers.

Employer Industry: Call Center Services

Why Consider This Job Opportunity

• Starting pay of $12.00 per hour with a pay increase after 6 months of employment
• Monthly performance bonuses
• Full-time position with virtual paid training
• Health insurance and 401(k) benefits offered
• 100% remote work opportunity for individuals living in Texas
• Supportive work environment that values employee growth and communication
  
  

What To Expect (Job Responsibilities)

• Handle a large volume of inbound and outbound calls with professionalism
• Conduct telephone screenings to gather necessary information from customers
• Engage in positive interactions to effectively meet customer needs
• Maintain accurate records of customer interactions
• Collaborate with team members to improve service delivery
  
  

What Is Required (Qualifications)

• Must be available Monday to Friday from 8 am to 9 pm and Saturdays from 9 am to 5 pm
• Must have a quiet home office space free of distractions
• Strong communication skills and computer navigation skills
• Must be 18 years of age or older and eligible to work in the US
• Willingness to consent to a background check
  
  

How To Stand Out (Preferred Qualifications)

• Experience in a call center environment
• Familiarity with customer service best practices
• Proficiency in using computer software and applications related to call management
  
  

#CallCenter #RemoteWork #CustomerService #CareerOpportunity #EmployeeBenefits

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

#TimelineOptimizationGroup