Customer Project Manager

Why Work at SMA America At SMA America , we believe in Energy that Changes . Since 1981, we’ve been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems — all while pushing the boundaries of what’s possible in clean energy. But we’re not just transforming power — we’re empowering people. We’ve built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt. Whether you’re a sales expert, service pro, or engineering innovator, if you’re ready to join a purpose-driven team committed to shaping the future of energy — we’d love to meet you. PURPOSE OF THE POSITION The Customer Project Manager is responsible for providing quality and timely delivery of inverters and Medium Voltage stations to utility scale projects in North America. Duties include managing project scope and station integration, delivering inverter solutions to meet specific customer needs, supporting customer negotiations and installation projects, and serving as a primary point of contact for EPC partners and station integrators. This role is open to candidates located anywhere in the continental United States. Candidates local to our Rocklin, CA headquarters are welcome to work in a hybrid capacity. PRIMARY DUTIES / RESPONSIBILITIES Define the scope, schedule, and cost basis for utility scale project proposals. Coordinate with the Sales department to communicate customer and client needs and to negotiate contracts and order changes. Manage all aspects of project delivery, including planning and Medium Voltage station integration. Monitor and provide reports on task completion and forecasting of project milestones. Serve as the primary point of contact for the customer and measure success from the customer's perspective. Trigger effective and timely PO and invoice activities. Build and maintain partner relationships with EPCs and station integrators. Identify and complete process improvement projects. Own decisions related to the project and maintain partial project budget responsibility. Other duties as may be required or assigned. REQUIRED RELEVANT PROFESSIONAL EXPERIENCE Bachelor's degree in a relevant field or equivalent work experience required. Minimum of 5 years of project management experience required. Experience in renewable energy preferred. Electrical or mechanical background preferred. Basic Certification in Project Management (e.g., CAPM) is a plus. OTHER SPECIALIZED SKILLS Proven project leadership skills required; people leadership experience not required. Excellent technical communication skills with the ability to lead and present in customer-facing meetings. Knowledge of contracts and legal documentation required. Ability to manage execution and prioritize multiple concurrent projects. Ability to manage details without losing sight of the bigger picture. Strong analytical and problem-solving skills. Ability to build networks across different cultures, locally and over distance including the U.S., LATAM, and HQ in Germany. Structured and independent working style with high attention to detail and accuracy. Ability to facilitate effective meetings. Proficiency in the English language, both written and verbal, is required. German and/or Spanish language skills are a plus. Proficiency with Microsoft Office Suite including Word, PowerPoint, Excel, and SharePoint is required. Monday.com experience preferred. SAP experience preferred. Knowledge of the renewable energy sector preferred. A valid driver's license is required. This position may require periodic domestic and international travel. WE OFFER Salary range of $100,000 to $115,000 annually, dependent on experience and qualifications. Comprehensive benefits including health, dental, and vision coverage, including $0 premium options. Remote-first work schedule. Hybrid or in-office presence preferred for those within commuting distance of our Rocklin, CA office. 401(k) plan with company match. Opportunities for professional development and training. Inclusive, collaborative, and innovative work environment. Our EEO Policy We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application. 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