Customer Enrollment Specialist

AO Globe Life is seeking motivated professionals to help families and individuals nationwide access essential supplemental benefit programs—all from home. This mission-driven, remote-first opportunity offers meaningful work, structured development, and long-term career growth. Whether you’re beginning your career or pursuing a new direction, this role provides the flexibility and support needed to build financial stability while making a measurable impact. Key Responsibilities Conduct virtual consultations with clients via Zoom Assess client needs and present appropriate benefit options with clarity and professionalism Guide clients through the enrollment process Maintain accurate digital documentation and manage follow-up communication Deliver exceptional, client-centered service Participate in ongoing training, mentorship, and team collaboration What We Offer 100% remote position available to U.S.-based candidates Flexible scheduling to support work–life balance Inbound client interest — no cold outreach Weekly performance-based pay Renewal-based income growth opportunities Paid training and continuous professional development Clear advancement pathways into leadership roles Supportive, collaborative team culture Who Thrives in This Role Strong communicators with a client-first mindset Organized, self-motivated professionals who work well independently Individuals comfortable using Zoom and cloud-based tools Backgrounds in customer service, consulting, hospitality, or advisory roles (preferred, not required) Growth-oriented individuals who value coaching and mentorship Requirements Authorized to work in the United States Windows-based laptop or PC with a working webcam Reliable high-speed internet connection About AO Globe Life For more than 70 years, AO Globe Life has partnered with unions, credit unions, veterans’ organizations, and associations to provide supplemental benefits that protect working-class families nationwide. As a remote-first organization, we are committed to service, integrity, and empowering our team members to build meaningful, flexible careers. If you’re ready to build a career that blends purpose, flexibility, and long-term opportunity, apply today.