Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Position Overview
We are currently seeking detail-oriented individuals who enjoy creating personalized experiences to join our team as Custom Itinerary Specialist. In this role, you will work with clients to build tailored travel plans, organize trip details, and ensure every part of their journey is thoughtfully arranged.
This position is ideal for individuals who enjoy combining creativity with organization, communicating with clients, and exploring destination possibilities—all while working in a flexible remote environment. Training and ongoing support are provided, making this a great opportunity for both beginners and those with customer service experience.
Key Responsibilities
Create customized travel itineraries based on client preferences, timelines, and budgets
Arrange travel components such as accommodations, transportation, cruises, tours, and activities
Research destinations to provide relevant options and ideas
Communicate with clients through email, messaging platforms, and phone when needed
Coordinate booking details with travel suppliers and partners
Ensure all itinerary information is accurate and properly documented
Stay informed about travel updates, seasonal offers, and destination highlights
Support clients throughout the planning process leading up to final confirmation
Candidate Qualifications
Interest in itinerary planning and customer-focused service
Strong attention to detail and organizational skills
Clear and professional communication abilities
Ability to manage multiple client requests independently
Comfortable using online tools and computer systems
Must be at least 18 years old
Must reside in the U.S., U.K., Mexico, Spain Australia or other qualifying region
Benefits
Flexible remote work structure
Guided onboarding and continuous mentorship
Access to travel booking platforms and supplier partnerships
Eligibility for travel-related incentives and industry perks
Opportunities to grow into advanced planning or advisory roles