Cross-Functional Program Manager (Strategic Operations)

About Tergar International: Tergar Meditation Community supports individuals, practice groups, and meditation communities around the world in learning to live with awareness, compassion, and wisdom. Grounded in the Tibetan Buddhist lineage of our guiding teacher, Yongey Mingyur Rinpoche, our online and in-person programs are accessible to people of all cultures and faiths, and support a lifelong path toward the application of these principles in everyday life. Tergar International is a 501(c)3 non-profit organization that develops and delivers Tergar programs, in partnership with our sister organization Tergar Asia. Tergar International is based in the United States (Minneapolis / St. Paul, Minnesota), with a staff of nearly 70 employees and core contractors working in various locations around the world. Overview We are looking for a Cross-Functional Program Manager to serve as part of our primary engine for our Operations Blueprint 2026–2028 . As we scale toward our North Star of supporting 100,000 practitioners , this role focuses on initiatives that require coordination across multiple functions—Product, Engineering, Marketing, Operations, and Fundraising. This is not a traditional team-level PM role; it is a high-visibility execution role designed to remove the "organizational vagueness" that slows our mission. You will build the systems that allow our teams to work with more joy and less friction. Tergar is globally distributed, but this role requires substantial real-time collaboration with EU-based leadership and supports EU-centered initiatives (e.g., GDPR and global VAT), so candidates should be based in, or able to work during core hours in, CET reliably. Key Responsibilities Drive Cross-Functional Execution: Own projects from planning through execution, specifically those that involve multiple teams or fall outside existing product scopes. Implement Decision Architecture: Use our four-tier decision framework and RACI frameworks to ensure every project has a named owner and clear decision rights. Establish Planning Rhythms: Facilitate quarterly and monthly alignment cadences that connect team roadmaps to our three strategic frameworks. Create Radical Visibility: Maintain clear tracking systems (Asana) to ensure the Innovation and Operations Council has a real-time view of initiative health, risks, and blockers. Operationalize Risk & Compliance: Lead high-stakes cross-functional projects such as GDPR/VAT compliance , systems migrations, and grant-related fundraising initiatives. Champion Embedded Project Management: Model and document best practices to help transition project management into an "embedded skill" across the organization by 2027. Leverage AI for Capacity: Identify and implement AI-driven workflow automations to help reach our goal of shifting capacity toward "Transformation" work. Profile & Requirements Experience: 3–7+ years in program management, ideally within a scaling nonprofit or global organization. Credentials: No formal project management certification (e.g., PMP, CSM) is required. We weight demonstrated, hands-on results over credentials—equivalent practical experience is what matters most. Strategic Execution: Proven ability to create structure in ambiguous environments and a "bias toward action". Communication: Clear, direct, "low-noise" communication skills with the ability to drive accountability across functions. Systems Thinking: Ability to identify recurring workflow breakdowns and propose practical, simple improvements. Technical Proficiency: Advanced experience with Asana and Notion ; a strong interest in utilizing AI tools to automate routine administrative tasks. Mission Alignment: A commitment to the values of awareness, compassion, and wisdom in how we work together. Reports to: Project Management Lead/ PMO What Success Looks Like Fewer Dropped Balls: Cross-functional projects move forward consistently without needing constant leadership escalation. Clarity of Ownership: The question "who owns this?" is answered by a RACI framework, not a meeting. Productive Cadences: Meetings lead to clear decisions, documented owners, and immediate follow-through. Capacity Relief: Teams spend less time on manual coordination and more time on the mission-critical work that serves practitioners. Collaboration: Works daily with Product PM's, Engineering, Marketing, Operations, and Fundraising (some collaborators are US-based). Location & Schedule: Full-time Remote position: Candidates may be based in a European time zone (Central European Time). Compensation & Benefits: Competitive salary commensurate with experience 200 hours of PTO annually 40 hours of Paid Retreat Time (PRT) annually Professional development opportunities Complimentary access to all Tergar meditation programs Reduced fees for retreats with Mingyur Rinpoche Application Deadline: June 30th, 2026, or until a suitable candidate is selected.