Croatian-Speaking Travel Support Agent – Athens or Remote, Greece

Croatian-Speaking Travel Support Agent – Athens or Remote, Greece Introduction Workster is partnering with a major Outsourcing/BPO consultancy to hire Croatian-speaking Travel Support Agents . This role focuses on supporting partners of a leading accommodation platform. The position is based in Athens , but offers Remote options for residents of Greece or those willing to relocate. Your Role Inquiry Handling: Manage all incoming communications from partners and clients. B2B Support: Act as the main point of contact for accommodation partners regarding room modifications, rates, and availability. Platform Guidance: Assist partners in using extranet tools and other internal systems. Information Management: Use specific tools and methods to provide accurate and complete information. Quality Assurance: Ensure high levels of service and a positive experience for all partners. Requirements Language Skills: Native or fluent Croatian and a minimum B2 level in English (oral and written). Skills: Ability to explain product/service details clearly and effectively. Availability: Willingness to work in rotating shifts (mornings, afternoons, and weekends). Tech Literacy: Tech-savvy with full proficiency in MS Office products. Location: Must be a resident of Greece or able to relocate on short notice. What is Offered Contract: Full-time employment with a dynamic and creative team. Compensation: Monthly salary 1200 eur/gross Bonus: Performance bonus Time Off: 25 days of annual leave Allowances: Meal allowance provided. Relocation Support: Flight costs reimbursed. Temporary accommodation provided for those moving from abroad. Environment: Multicultural atmosphere in a sunny location close to the beach. Work Model: Flexibility to Work Remotely from within Greece. This role is ideal for Croatian speakers who enjoy the travel and hospitality industry and are looking for a career in Greece with the flexibility of remote work.