CRM & Donor Database Coordinator Remote

CRM & Donor Database Coordinator This is more than a database role - it's a ministry. As our CRM & Donor Data Coordinator, you will steward the data that fuels life-changing impact. Every record represents a child, a family, a donor, or a story of transformation. Your work behind the scenes helps ensure that resources are used effectively, supporters are cared for well, and our mission continues to grow. What You'll Do: Maintain and manage our donor database (Virtuous CRM) with excellence and accuracy Ensure data integrity so that every decision reflects truth and stewardship Regularly audit and clean data to support strong ministry outcomes Manage integrations between Virtuous and HubSpot Equip our team with accurate lists, segmentation, and reporting for outreach and fundraising Prospect research and reliable prospect briefs Maintain marketing contact records and ensure compliance with communication preferences Assist with tracking campaign engagement metrics and reporting Be the Virtuous subject matter expert and resource for the marketing and partner engagement teams Generate donor reports and lists for fundraising campaigns and donor stewardship Assist in maintaining CRM system configuration, fields, and workflows Troubleshoot basic system issues and serve as point of contact for database-related questions Document database procedures and best practices Support ongoing improvements to database processes and integrations Maintain and manage our donor database (Virtuous CRM) with excellence and accuracy Qualifications: Personal commitment to Christian faith and alignments with the mission, vision, and values of 4KIDS Associate's degree or equivalent experience required. Bachelor's degree preferred Nonprofit or donor database experience preferred 2+ years of experience working with CRM or donor database systems Experience with Virtuous, HubSpot, or similar platforms preferred Strong Excel or spreadsheet skills Excellent organizational and communication skills Demonstrated expertise in managing data imports, segmentation, and reporting Strong attention to detail and commitment to data accuracy Competency in analytical thinking, systems management, cross-team collaboration, and process improvement Why Work at 4KIDS: Excellent benefit package (medical/dental/life/disability insurance and retirement plan with match provided) Certified Best Christian Workplace for 9 years in a row Excellent vacation and holiday benefits Great staff culture Amazing workplace environment Fulfilling career providing Hope, Homes and Healing to children in crisis