COWS Program Specialist (Central and Midwest US)

Description As relentless advocates for intelligent nutrition, NOVUS delivers advanced technology, rooted in scientific research designed to help animals reach their full potential. Driven by our passion for science and our intrinsic innovation, we work alongside animal producers and owners around the globe, to help create a world where we feed solutions instead of treating problems. Why choose NOVUS: Robust Benefits Package: Market-competitive compensation and locally selected benefits in every country where we operate. Hybrid Work Model: We are committed to your work-life balance. Our hybrid work model lets you thrive whether you're at the office or working remotely. Comprehensive Well-Being: Our employees’ well-being matters. We offer a variety of programs to support physical, mental, and emotional health. Expect to be inspired, to innovate, and to make a lasting impact in the world of animal nutrition globally by joining colleagues in over 80 countries, devoted to transforming the animal nutrition industry. NOVUS is Made of More™. More science. More insight. More inspiration. It’s called intelligent nutrition — and it’s how we show the world what we’re made of. Are you ready to show the world what you’re made of? General Responsibilities Responsible for field implementation of the Novus C.O.W.S. program in US and Canada, with some opportunity for international travel, in collaboration with other members of the C.O.W.S. team. This individual will be responsible for providing technical assistance with cow comfort field work and research, including analysis of qualitative and quantitative data, and presenting at customer and industry events. This individual will also be expected to have strong knowledge of the Novus Ruminant product line and support joint sales strategies combining C.O.W.S. with product propositions. Support sales of ruminant products in collaboration with Novus sales managers through leveraging C.O.W.S. service. This role will also be key for building customer relationships and sharing industry knowledge to help customers, farmers and cattle. Provide marketing intelligence, proactively sharing unique tools and taking responsibility for personal development. • The employee will have primary responsibility for gathering, collating, and analyzing data of cow comfort measures on dairy farms, using lying time, lameness, and management metrics, and sharing these back to sales managers, customers and industry professionals. • Work with ruminant technical teams to develop and implement analyses of cow comfort measures to meet customer needs, including supporting innovation of new techniques and analyses. • Draft lay articles and tools for use in the field in collaboration with marketing, legal and sales. • Gain insight & grow relationships with producers, key customers, and distributors to understand pains and decision-making drivers. Promote growth of ruminant product sales in US and Canada. • Collaborate with sales managers or technical team to coordinate visits and communicate message points to identify accounts as needed. • Utilize CRM (Sales Force) platform to monitor customer activity and progress towards goals. • Participate in all Novus team training exercises and opportunities to ensure personal growth and development. Take a proactive role in looking for opportunities/assignments to enhance personal overall value to the company. • Provide proper stewardship of Novus resources; adhere to SG&A budget and investigate areas to more effectively manage cost. • Compliance to the Novus Management System (NMS), Novus Integrity System (NIS), and all policies and procedures related to position assignment, including but not limited to DOA, credit policies, travel and expense report policy, and sales price management policy. Professionally represent Novus International at all times by adhering to the highest ethical standards. General Guidance for Key Knowledge/Skills/ Experience • Masters of Science or equivalent in animal sciences, marketing, business or related area. • Knowledge and understanding of the US ruminant market. • Initiative to make sure Novus’ resources are properly used to achieve maximum potential. • Team player to work with sales managers, technical support resources, marketing, and other team members. • Analytical skills to quantify practical business strategies and solutions to customer needs. • Interpersonal skills to build relationships as part of a cross-functional team. • Ability to work independently and with others. • Ability to complete tasks in a timely manner. • Accuracy and attention to detail. • Ability to manage project database and paperwork. • Ability to interact with dairymen and nutritionists in a comfortable and professional way. • Good oral and written communication skills. • Computer skills (Microsoft Office, SAS). Other Essential Requirements • Fluent English. • Spanish is a plus. • Must be licensed, insurable and able to drive a motor vehicle. • Must be able to travel 3-5 days per week, 3 out of 4 weeks per month. Most is by company car, with some by air.