About Agero: Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit https://www.agero.com/ . Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you. Position Summary: Reporting to the Chief Strategy Officer, you’ll be joining a team that supports Agero’s corporate strategy as it seeks to maintain its market-leading position in the white-label vehicle assistance market. Your primary responsibility will be to assist the commercial and strategy teams in research, analysis, and execution of our strategic initiatives. This requires a solid understanding of Agero’s economics, client segment requirements, and the competitive landscape. Your work will provide the critical data and insights needed to shape our product and positioning choices. This role offers high visibility and the opportunity to develop strong strategic capabilities while supporting senior leadership on high-impact projects. Essential Functions/ Key Outcomes: Primary Focus (60% of time): Overall, you will drive informed decision making, create positive action in the market, translating into positive financial results for Agero. Support the design and management of projects within our commercial strategy. Assist in identifying key strategic choices and contribute to the analysis that informs those choices across commercial, marketing, and platform teams. Assist product and marketing leads by compiling internal data, customer research, and market assessments to help refine go-to-market strategies. Perform quantitative analyses, including financial analysis, market analysis, and the development of financial models to evaluate and implement strategic recommendations. Provide data-driven insights to help inform product strategy and feature prioritization. Interface with other groups within Agero to collect and compile information in support of strategy development. Assist in the execution of key strategic planning initiatives. Develop and present findings and recommendations to Senior Leaders. Secondary Focus (40% of time): Conduct secondary research and analysis of industry, company, customer, and channel data to support market assessment and identification of key strategic trends. Monitor, organize, and report relevant industry news and current events to support competitive intelligence and assessment of new threats and opportunities arising in the marketplace. Skills, Education & Experience: Education : Undergraduate degree with a strong record of academic performance. Experience: 2-4 years of related experience, preferably in strategy, management consulting, or a highly analytical corporate role. Skills: Strong problem-solving orientation with the ability to perform structured quantitative and qualitative analyses - Excellent oral and written communication skills - General business acumen - Proficiency in research and data synthesis. Attributes: Strong curiosity about identifying and solving business problems. Self starter with drive to have positive impact on the company and for our clients. Location:. This is a remote role. Hiring In: United States: Arizona, California, Florida, Georgia, Illinois, Massachusetts, Michigan, New Hampshire, New York State, New Mexico, North Carolina, Tennessee, Virginia The anticipated closing date to submit applications for this role is June 15, 2026. Join our Greenhouse Candidate Portal to track your application status and receive instant alerts for future openings. The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees. National Pay Range $90,000 — $110,000 USD Life at Agero: At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being: Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families. Financial Security: 401(k) plan with company match and tuition assistance to support your future goals. Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually. For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually. Family Support: Parental planning benefits to assist associates through life’s milestones. Bonus/Incentive Programs Join Agero and experience a workplace that invests in your success both personally and professionally. *Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future. *It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.