Corporate Outreach Representative

Columbia Southern University Job Description Job Title: Corporate Outreach Representative Department: Corporate Outreach Reports to: Manager/Director of Corporate Outreach FLSA: Exempt Hours: Monday through Thursday 8:00 AM to 5:00 PM and Friday 8:00 AM to 3:00 PM (extended hours when needed) Location: Remote Compensation : The starting compensation for this position starts at $50,000.00 annually. Disclosure: Final compensation will be determined based on experience, qualifications, and company compensation guidelines. Job Summary Corporate Outreach Representatives are responsible for representing Columbia Southern University across the United States and Canada during industry-related activities to market CSU, recruit prospective students and partners, and cultivate relationships with existing students and partners. Outreach Representatives will also identify business development opportunities with industry organizations and Centers of Influence. Essential Job Tasks Additional duties may be assigned. Researches, selects, plans and attends approved and productive events, conferences, expos, training classes, partner and target partner visits to market CSU. Heavy travel (air and ground) approximately 125 days per year including some weekends and holidays. Effectively manages all event details including: booth set-up and dismantle, presentations, lead generation, follow-up email, CRM entry. Conducts virtual meetings for partners and attends virtual meetings for conferences and department meetings. Works with learning partners and target partners to develop and grow relationships through regular contact and onsite/virtual visits. Identifies business development opportunities through Outreach activities including contacts with Centers of Influence, industry organizations and associations and capturing information at outreach activities (conferences, meetings, visits) Performs administrative duties associated with the position including maintaining calendars and travel budgets/schedules, accurately completing trip forms and other data in Salesforce, and reconciling credit card expenses using Concur according to department timelines. Increases percentage of enrollments through lead generation through the use of recruiting, training, experience, and follow-up with prospects and partners. Attends onsite meetings as requested by leadership. Maintains a professional appearance during all work-related activities. Promotes, maintains, and enhances workplace culture within the department and university. Qualifications To perform this job successfully, an individual must be able to perform each essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, & Abilities Knowledge English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Academic Processes - Knowledge of university guidelines, course descriptions, and academic terminology. Department Processes - Complete department training and follow departmental guidelines, policies and procedures. Clerical - Knowledge of office administrative procedures including word processing, managing files and records, typing, and other office procedures. Computer - Strong knowledge of basic computer processes including web browsing. Microsoft Office including Excel, Outlook, Word and PowerPoint, CRM, and other software programs. Industry - Knowledge of degree program industries. Skills Customer Service - Provides exceptional customer service in all situations. Relationships - Establishes, nurtures and advances relationships to the highest level. Business Development and Sales - Recognizes business opportunities for events, partners, partner development, and industry relationships. Critical Thinking - Uses logic and reasoning to look at different types of information in order to make conclusions and work through situations. Technical Skills - Assesses strengths and weaknesses and pursues development opportunities. Interpersonal Skills - Communicates and interacts with internal and external individuals effectively while being aware of social perceptions. Time Management and Organizational Skills - Manages time to accomplish assigned tasks. Attention to Detail - Thoroughness and accuracy when accomplishing a task ensuring all aspects are reviewed. Presentation Skills - Effectively prepare presentations and present CSU programs through technological and verbal representation. Abilities Written Communication - Comprehension and Expression -The ability to read and understand information and ideas presented in writing. The ability to communicate information and ideas in writing so others will understand. Oral Communication - Comprehension and Expression - The ability to listen to and understand information and ideas presented through spoken words and sentences. The ability to communicate information and ideas in speaking so others will understand. Selective Attention (Vigilance) - The ability to concentrate on a task over a period of time without being distracted, with the ability to multi-task effectively. Teamwork - The ability to balance team and individual responsibilities; contribute to building a positive team spirit; place success of team above own interests; support everyone’s efforts to succeed. Education & Experience Bachelor’s degree preferred. Minimum of 3-6 years of sales and business development experience with a proven track record required. Equipment Used Furnished office equipment including computer, telephone, and printer. Software used includes Microsoft Word, Excel, Outlook, Blackboard, CRM, PowerPoint, and internal database software. Reliable and secure internet is required for this position. Work Environment The position is remote and should have an established office with secure and reliable internet. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. When on campus, the work environment would be within a climate-controlled office setting mostly sedentary with frequent sitting, occasional walking and lifting, and frequent near vision use for reading and computer use. Noise level is generally moderate. The environment will change drastically while traveling to events and will require extended periods of standing, walking, and the ability to assemble and disassemble displays at conferences, events, etc. The employee must regularly lift and/or transport up to 50 pounds. The noise level is generally moderate. Supervisory Responsibilities There are no supervisory responsibilities for this position. Pay Transparency Statement In accordance with applicable state and local pay transparency laws, applicants who reside in a jurisdiction with designated pay transparency requirements and for whom this position is available on a remote basis may be entitled to receive additional information regarding the compensation range and benefits associated with this role. Such information will be provided upon request, as required by law. Please contact [email protected].