Contractor, Global People Operations

About Rhapsody: Healthcare is innovating fast and AI is accelerating the pace. But AI is only as good as the data it can securely access. Today, moving data between providers, payers, and digital health innovators is still harder than it should be, and inconsistent data quality creates risk, rework, and stalled initiatives. Our mission is to accelerate innovation by reducing the burden of data access and data quality so teams can build, deploy, and scale solutions with confidence. Rhapsody provides behind-the-scenes interoperability and data quality foundation that helps information move reliably between systems, across formats, and at the speed modern healthcare demands. Most people won’t ever see our products during a medical visit (that’s infrastructure). Think of Rhapsody as the connective tissue and increasingly, the “data readiness” layer that enables digital transformation, analytics, and AI initiatives by making data accessible, trustworthy, and actionable. If you want to help solve one of healthcare’s hardest problems, turning fragmented data into safe, usable information—apply at rhapsody.health. The preference is for candidates to be local to Boston, MA to go into the office one day per week This is a 4–6-month contractor position starting in July. Position Summary: Reporting to our Chief People Officer, we are seeking an experienced Global People Operations Contractor to join our dynamic, global team. Our ideal candidate will have experience leading the Global People Operations function for a globally distributed company and driving operational excellence in global mobility, payroll, benefits, HRIS, compensation, policies, compliance, people analytics, and HR process improvement. This opportunity will have two direct reports, our Global Payroll & Benefits Manager and Senior People Operations Partner. Rhapsody has employees and runs payroll in 10 countries. At Rhapsody, we are an AI-first company, meaning we actively use and embrace artificial intelligence to enhance how we work, collaborate, and deliver. We expect our team members to be open to adopting AI tools in their roles, continuously exploring ways to work smarter, improve efficiency, and drive innovation while maintaining high standards of quality, security, and ethical responsibility. Job Responsibilities: Global Payroll: Partner with Global Payroll & Benefits manager to oversee global payroll strategies, and provide oversight ensuring accuracy, compliance, and timeliness in payroll processing across all regions. Global Benefits: Oversee global benefits strategy, partnering with vendors and internal stakeholders to provide competitive and cost-effective benefits offerings. Data Analytics & Reporting: Utilize HR data and analytics to generate insights and inform decision-making, developing dashboards and reports to track key HR metrics and trends. Global Mobility: Managing the strategic and operational aspects of a global workforce including immigration compliance, compensation, and developing and implementing policies that support international assignments, ensuring legal and tax compliance. HRIS Management: Oversee the implementation and optimization of HRIS systems, driving efficiency and effectiveness in data management and reporting. Compensation Management: Develop and implement global compensation strategies and structures, ensuring alignment with organizational goals and industry best practices. HR Administration: Oversee day-to-day HR administrative functions, including record-keeping, employee inquiries, and documentation management. HR Policies & Procedures: Develop, communicate, and enforce HR policies and procedures, ensuring compliance with local regulations and alignment with company values. Compliance: Stay abreast of global HR laws and regulations, ensuring compliance in all areas of HR operations and proactively addressing any potential risks or issues. Process Improvement: Identify opportunities for process improvement and efficiency gains in HR operations, leading initiatives to streamline workflows and enhance the employee experience. AI: Transforms workflows to be AI-first by connecting tools, building scalable automations, and standardizing best practices across teams to drive efficiency and consistency. AI: Leads AI adoption by coaching others, identifying high-impact use cases, and balancing experimentation with governance and quality standards. Job Requirements: 7+ years of progressive HR experience, with 3+ years of experience in global HR management. Strong understanding of global payroll, benefits, HRIS, compensation, administration, policies, compliance, analytics, and process improvement. Openness to working in a role that is both tactical and strategic. Proven track record of driving HR initiatives and projects to successful outcomes, with a focus on continuous improvement and operational excellence. Advanced Microsoft Excel skills. Excellent communication, interpersonal, and leadership skills. Ability to work effectively in a fast-paced, dynamic environment. A sense of humor and optimistic approach when working through complex challenges. Experience designing and implementing compensation and benefits programs. Experience managing HR operations across multiple countries and regions. Rhapsody provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The expected compensation range for this contractor position is $75.00–$125.00 per hour USD, based on a standard 40-hour work week. Actual compensation will vary depending on experience, skills, qualifications, and work location. This is a contract position and is not eligible for employee benefits.