Content Management System (CMS) Specialist

Career Main Page Join Our Team Content Management System (CMS) Specialist All candidates must be authorized to work in the US. Candidates must already live in the United States. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment or student Visa at this time. This is a Part - time remote role. #LI-Remote This is a 1099 role that reports to Sr. Director of Content Quality and Operations Hours per week: 28-30 Hours At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift. Working at Lexipol means making a difference – day in and day out. The Work Content Management System (CMS) Specialists play a critical role in producing Lexipol’s solutions-- policy manuals, training and app content, and related collateral—for public safety agencies and officials. This role is within the Content Quality and Operations team. The CMS Specialist loads, tests, and publishes content within Lexipol’s platforms, ensuring that all content within Lexipol’s solutions meets the highest standards of clarity, accuracy, and relevance. In the rapidly evolving digital content landscape, a CMS Specialist’s ability to learn new technologies is not just an asset—it’s a necessity. Individuals who possess a natural curiosity and a resilient drive to explore, understand, and master new tools and platforms will thrive. This role requires an individual who thrives on change and is eager to harness innovations to enhance our content management processes. Key Responsibilities Use Lexipol’s proprietary content management systems to publish policy content efficiently and accurately. Apply AP and in-house style guidelines rigorously in all authoring, editing, proofreading, and publication tasks. Ensure content is accessible and formatted correctly. Use Microsoft Word to review and manage documents with precision according to workflow requirements. Track data needed for key performance metrics related to content production and content engagement. Collaborate effectively with the CMS Specialists and other Content Quality and Operations team members Manage multiple projects simultaneously, working under tight deadlines without compromising on quality or accuracy. Requirements: To be considered for this role, you will have this experience: Bachelor’s degree in Communications, Information Systems, Information Management, or related field or equivalent experience. Proficient authoring in content management systems and capable of publishing and testing content within such platforms. Ability to balance speed with meticulous attention to detail; thrives in a fast-paced, high-volume operation. Excellent knowledge of standard English, with proven editing, proofreading, and content testing skills. Familiarity with AP style. Strong collaboration skills, with experience working alongside content strategists, editors, legal professionals, and public safety experts preferred. Innately curious, consistently seeking out new knowledge and experiences, with the confidence to experiment with new technology and technical capabilities in support of innovation and continuous improvement. Basic knowledge of HTML preferred. Experience with Wrike, Trello, Confluence, JIRA, or other similar workflow management systems. Experience with Account Engagement (Pardot, Hubspot), or similar marketing content automation and targeting tools is a plus. Employee Value Proposition It is a very welcoming, collaborative environment. Daily communication with team members. Our mission-driven organization is growing, committed to team member growth, and looking to scale the impact of our work. The work is challenging and varied. With a focus on continuous improvement, there are lots of opportunities to be creative and make a difference in the business. The Environment Flexible work from home environment, with expected availability during the workweek generally during daytime hours. Report to the Sr. Director, Content Quality & Operations, who understands the technical and business aspects of the team and is committed to building partnerships, continuous improvements, and supporting the success of each team member. Team members are supportive of one another and are there to provide assistance. Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Compensation and Benefits Hourly rate for this role is $30 - $32/hr., based on credentials and experience. About Lexipol Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are the experts in policy, training and wellness support, committed to improving the quality of life for all community members. Our solutions include state-specific policies, online learning, behavioral health resources, grant assistance, and industry news and information offered through the websites Police1, FireRescue1, EMS1, Corrections1 and Gov1. Lexipol serves more than 2 million public safety and government professionals in over 12,000 agencies and municipalities. For additional information, visit www.lexipol.com. Lexipol Is an Equal Opportunity Employer (EOE) Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training. #LI-KD1 * Required fields First name* Last name* Email address* Location * Phone number* Resume* Attach resume or Paste resume Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume Paste your resume here or attach resume file What’s your citizenship / employment eligibility?* No answer I am a U.S. Citizen/Permanent Resident Non-citizen allowed to work for any employer Non-citizen allowed to work for current employer Non-citizen seeking work authorization I am a Canadian Citizen/Permanent Resident Other LinkedIn profile URL: * Will you now or in the future require sponsorship for employment in the U.S., (e.g. H1-B status)?* -- No answer -- No Yes As a government contractor, Lexipol is required to collect certain demographic information, including veteran status, to ensure compliance with federal regulations. Providing this information is voluntary and will not affect your application. We appreciate your response on the next 2 questions. 1. Do you identify as a veteran of the U.S. Armed Forces? (A veteran is someone who has served in the Army, Navy, Air Force, Marine Corps, Coast Guard, or Space Force, including the Reserves and National Guard.)* 2. Do you identify as a protected veteran under the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA)? Protected veterans include disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans. ** Were you referred by a Lexipol employee or from a recruiting agency? If so, please list their name.* What is your preferred first name?* Please answer all questions professionally. Note: Applications with only periods or dashes for answers, or vague answers such as “Open” or “will discuss in interview” or "refer to resume" or "will discuss in interview" will not be considered. If you do not have experience in the area of the question, please state "no experience with this". We appreciate you taking the time to thoroughly answer all of the questions. Do you have bachelor’s degree in Communications, Information Systems, Information Management, or related field or equivalent experience.* -- No answer -- Yes No What is your level of skill with Content Management Systems?* -- No answer -- No experience with CMS systems Basic: I have used a CMS to input and edit text. Intermediate: Using a CMS is a central part of my current or previous job and I am proficient in managing libraries and custom workflows. Advanced: I have at least three years of experience using a CMS as a central part of my current or previous job and I can structure content according to a taxonomy, manage user roles and permissions, train others to use it, and troubleshoot issues. Tell me about your experience using content management systems to publish and test content. Please be very thorough in your answer.* What specific CMS platforms have you worked with and for how long for each platform you have used professionally?* This is a part-time contract role that pays $30-$32 per hour, with a minimum of 28-30 hours per week. What is your target base hourly rate for this role?* How do you ensure content is accurate, consistent, and aligned with style guidelines before publication?* A. How have you tracked or reported content production metrics? B. Give examples.* What’s your experience with HTML, XML, or CSS in content formatting? Please be specific for each,* Is there anything else that you would like to share regarding your qualifications and experience that is pertinent to this role?* The following questions are entirely optional. To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more . 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