Consultant - Technology Advisory 4B

Consultant - Technology Advisory Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook . Job Description Responsibilities 1. Architecture, Design, and Deployment Design scalable, resilient, and secure VDI architectures aligned with business needs. Implement VDI solutions in on-prem, cloud, or hybrid environments. Collaborate with infrastructure, networking, and security teams on VDI integrations. Participate in capacity planning, load balancing, and high-availability design. Develop and maintain “golden images” for consistent deployments. 2. Administration and Operations Manage and monitor all components of the VDI environment (Connection Servers, UAGs, Brokers, License Servers, etc.). Create and maintain desktop pools, provisioning groups, and application layers. Optimize system performance by tuning resource allocation and OS configurations. Implement profile management using FSLogix, Citrix Profile Management, or similar tools. Manage user access through Active Directory, Group Policies, and Conditional Access. Schedule and perform system updates, patching, and image refresh cycles. 3. Application and Image Management Collaborate with the Application Packaging team to integrate apps into the VDI image or layer. Maintain and update master images with latest OS and security patches. Test new applications, Windows updates, and software versions before deployment. Automate image management and software delivery using PowerShell or deployment tools. 4. Monitoring, Troubleshooting, and Optimization Monitor VDI performance, session usage, and server health using tools like ControlUp, Nexthink, or Lakeside SysTrack. Troubleshoot login issues, latency, and profile load times. Conduct root cause analysis (RCA) for performance or availability incidents. Identify opportunities to improve user experience, stability, and speed. Maintain uptime and SLA compliance for VDI environments. Minimum Qualifications Bachelor’s degree in Computer Science, Information Technology, or equivalent experience. Preferred Qualifications/ Skills [VDI] Qualifications Bachelors - Business Administration, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics Certifications PMP - Udemy Required Skills Business Analysis, Business Reporting, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Personal Effectiveness, Storytelling Language English (Required) Language Proficiency - Advanced - C1 Additional Job Location - 1401-G-India: Stellar, STPI, Noida Job Type Regular Master Skill List - Infrastructure Services P, Technology Advisory Remote Type - Hybrid Work Shift - Flex Time (India) Why join Genpact? • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter • Make an impact – Help global enterprises solve business challenges that matter • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.