Location Poland-wide (100% remote)

Responsibilities

Support deployment and rollout activities for conversational AI solutions across multiple markets.
Configure and test AI chatbot / voicebot solutions.
Write, optimize, and test prompts for LLM-based systems.
Analyze AI responses and improve conversational quality and user experience.
Work with JSON and CSV data files.
Query AWS DynamoDB and manage/download files from AWS S3.
Collaborate with international teams during deployment and testing phases.
Support validation and quality assurance activities for multilingual AI solutions.
Identify issues, inconsistencies, and opportunities for improving AI behavior across different languages and markets.

Requirements

Nice to Have

Ability to lead and coordinate activities and people.
Multi-lingual background – ideally experience living or working in a non-native language environment and understanding the complexities of working with LLMs across many languages.
Background in a call centre environment.
Knowledge of European languages preferred – Germanic, Slavic, Latin, and Greek language groups.

What we offer

Configurator / Market Deployment Specialist (AI Project)

About this role