Compliance & Admin Specialist

Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining high-quality services consistently. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy. We are looking for a detail-oriented Compliance & Administration Specialist to support brokerage operations by ensuring accuracy, compliance, and smooth coordination across internal teams. In this role, you will be responsible for carrier onboarding, rate validation, and financial administration processes. You will act as a key connection point between Operations, Carrier Procurement, Audit, and Finance teams, helping ensure all transactions are compliant, accurate, and processed in real time. Carrier Compliance & Setup Review, onboard, and maintain carrier profiles according to company compliance standards Perform due diligence checks (insurance, authority, safety records, fraud risk indicators) Set up and manage carriers across internal systems (TMS and financial platforms) Maintain accurate carrier records, including factoring and payment details Rate & Financial Administration Verify and validate carrier rates before invoicing Update and correct rates in internal systems for released loads Communicate discrepancies with internal teams and ensure resolution Monitor consistency between operational and financial data Billing, Payments & Invoicing Support Provide payment status updates to internal stakeholders Prepare and send invoices required for load processing Maintain and update remittance and payment details Ensure accurate setup of factoring companies for timely payments Audit & Documentation Support Provide complete and accurate documentation to the Audit team Support resolution of discrepancies related to rates, invoices, and payments Ensure all records meet compliance and audit requirements Cross-Functional Coordination Act as a liaison between Operations, Carrier Procurement, Audit, and Finance Ensure timely communication and resolution of operational or payment issues Support real-time brokerage processes with high responsiveness Required Qualifications 2+ years of experience in freight brokerage, logistics, or back-office operations Strong understanding of carrier onboarding and compliance processes Experience working with TMS or financial systems is a plus High attention to detail and strong organizational skills Ability to manage multiple tasks in a fast-paced environment Strong communication and problem-solving skills Comfortable working in a fully remote environment Nice to Have Experience with systems such as Aljex, Net Native, Oracle, or similar Background in audit, compliance, or financial operations Experience working with invoicing and payment processes Working conditions: Work schedule: Monday-Friday 7 am-4 pm CST Competitive Salary in USD Work type - Remote 10+ business days of paid time off, 15 after 2 years, 7 days of Public Holidays, 3 sick leaves Equipment provided